Reference 2001: A Director's Admonitions

Reflections on professional roles and responsibilities are explored, as well as the opportunities and challenges facing academic reference librarians. The information environment has been transformed by technology and the Web, and will continue its exponential change. What's coming? What endures? How will we thrive? Whatever approach we take, it is essential to remember that maintaining the status quo is not good enough to meet the changing needs and expectations of library clientele.