Assessment of Operational Effectiveness for Education Program Providers

In the current program evaluation and institutional effectiveness climate for educator preparation programs, the focus on demonstrating that institution graduates make an impact on P-12 student learning includes but sometimes overshadows the need to demonstrate the effectiveness of the operations implemented by programs and institutions. The authors provide a proposed definition for the assessment of operational effectiveness and identify assessments that measure operational effectiveness. The use of operational effectiveness assessments is explained from the point of view of one institution discussing the outcomes and changes that enhanced daily operational effectiveness resulting from the data.