Professional Communication: Collaboration between Academics and Practitioners

Contents

Preface Contributors Introduction 1. Intercultural Professional Communication: Approaches and Issues Kenneth C. C. Kong and Winnie Cheng Part One: Methodological and Conceptual Issues 2. Business Communication across Cultures: A Theoretical Perspective Francesca Bargiela-Chiappini 3. Professional Communicative Competences: Four Key Industries in Hong Kong Winnie Cheng Part Two: Professional Communication in the Asia-Pacific Region 4. A Genre Analysis of the Strategic Plans of Higher Education Institutions in Hong Kong and the United States of America Ammy Yuen Yee Chan Contents vii xi 1 3 17 19 31 51 53 vi Contents 5. Gender and Professional Communication: The Role of Feminine Style in Multilingual Workplaces Hiroko Itakura 6. Indirect Requests in Korean Business Correspondence Yeonkwon Jung 7. Interactions of Professional, Institutional and Business Discourses in Academic Settings Kenneth C. C. Kong 8. Linguistic Features and Writer’s Stance in Investigation Reports Priscilla Leung 9. Theoretical Interpretations of Questions and Power Relations Jinjun Wang Part Three: Professional Communication in Other Regions 10. Improving the Quality of Governmental Documents: A Combined Academic and Professional Approach Jan Renkema 11. Politeness, Power and Control: The Use of Humour in Crosscultural Telecommunications Hans J. Ladegaard Notes References Index 71 93 113 131 149 171 173 191 211 215 239 ...