In this Book

summary
This book presents ten studies of communication practices in a variety of professional contexts. By drawing on diverse methodologies from fields such as conversation analysis, intercultural communication, and organizational studies, the essays here examine how language is constructed, managed, and consumed in various professional situations, ranging from academic settings to business negotiations.

Table of Contents

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  1. Cover
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  1. Frontmatter
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  1. Contents
  2. pp. v-vi
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  1. Preface
  2. pp. vii-x
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  1. Contributors
  2. pp. xi-xii
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  1. Introduction
  1. 1 - Intercultural Professional Communication: Approaches and Issues
  2. pp. 3-16
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  1. Part One - Methodological and Conceptual Issues
  1. 2 - Business Communication across Cultures: A Theoretical Perspective
  2. pp. 19-30
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  1. 3 - Professional Communicative Competences: Four Key Industries in Hong Kong
  2. pp. 31-50
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  1. Part Two - Professional Communication in the Asia-Pacific Region
  1. 4 - A Genre Analysis of the Strategic Plans of Higher Education Institutions in Hong Kong and the United States of America
  2. pp. 53-70
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  1. 5 - Gender and Professional Communication: The Role of Feminine Style in Multilingual Workplaces
  2. pp. 71-92
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  1. 6 - Indirect Requests in Korean Business Correspondence
  2. pp. 93-112
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  1. 7 - Interactions of Professional, Institutional and Business Discourses in Academic Settings
  2. pp. 113-130
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  1. 8 - Linguistic Features and Writer’s Stance in Investigation Reports
  2. pp. 131-148
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  1. 9 - Theoretical Interpretations of Questions and Power Relations
  2. pp. 149-170
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  1. Part Three - Professional Communication in Other Regions
  1. 10 - Improving the Quality of Governmental Documents: A Combined Academic and Professional Approach
  2. pp. 173-190
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  1. 11 - Politeness, Power and Control: The Use of Humour in Cross-cultural Telecommunications
  2. pp. 191-210
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  1. Notes
  2. pp. 211-214
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  1. References
  2. pp. 215-238
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  1. Index
  2. pp. 239-242
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