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Abel, C. F., 50 Accountability, 45, 186 Ackoff, R., 23 Action research, 79, 139, 141–144, 251 Action skills, 237, 248–251 Action theory, 124 Action, xviii, 63, 75, 128–129, 133, 138, 190, 193, 250; collaborative, 237; collective, 204; dialectic of, 124–125, 131–134; ethical, 132; explanation of, 126; interpretation of action 127–131; meaning of, 168; understanding, 123–124, 128 Actors, 11, 43, 120 Adams, G., 173, 198 Administration, xiv, 32–35 Administrative action, 125, 191; art, 78–83; artistry, 91; context, xxiii; context in the East and West, 2, 19; culture, 18–19; organizations, 176; phenomena, 257; practicality , 43; science, 78–83; state, 38, 40 Administrative theory, xxiii, 13, 35, 42, 52, 66, 64, 124, 239, 254; one-dimensional, 51 Administrator, 199, 206, 207; responsibility of administrators, 101 Adorno, T., 50 African countries, 242 Albrow, M., 67, 69 Alexander, J. C., 51, 132 Allan, D., 155, 198, 205 Allan, K., 190–191 Allison, G. T., 89, 261 American administrators, 257 Anderson, W. T., 232 Antiadministration, 54 Antiglobalization, 255 Antirationalists, 53 Appreciation of values, 95 Appreciative inquiry, 80 Approach, critical, 18, 37, 50–52; descriptive dimension, 80–81, 119; interpretive, 46–49; normative dimension, 80–81, 119; positivistic and functionalist, 44–45; postmodern, 52–55; social design, 120 Arendt, H., 173, 190, 198, 203–204 Argyris, C., 29, 65, 142, 144, 160–161 Aristotle, 52, 135, 252 Asian administrators, 257 Asian countries, xxi, 181–182, 184, 206, 218, 235, 249, 256 Asian philosophy, 158 Autonomy, 178, 196–199, 252; public conception of, 196–199 Bakhtin, M. M., 250 Balfour, D., 173, 198 Barber, B., 202, 211 Barber, M. D., 240 Baudrillard, J., 54 Bauman, Z., 191, 195 I N D E X 293 Baxter, L. A., 250 Becker, H. S., 130 Belarus, 219 Bellah, R., 147 Benne, K. D., 139 Benveniste, G., 259 Berger, P., 48, 56–57 132, 192, 260 Blumer, H., 130 Bogason, P., 54 Bohman, J., 56, 211, 214, 241, 259 Bolman, L. G., 65, 261 Bosserman, P., 133 Boulding, E., 216 Bourdieu, P., 170 Box, R., 8, 30, 102 Boxill, B., 61 Brazil, 28 Buber, M., 61 Buddhism, 18, 152–156 Bugental, J., 246 Bunting, H., 200 Bureaucracy, 45, 170–175, 265; bureaucratization of institutions, 205; dehumanization of, 198; in Japan, 127, 185; South Korea, Taiwan, and Singapore, 127; unwieldy, 210; Nazi Germany, 203 Bureaucratic experience, 240 Bureaucrats, 172–174; Nazi, 199 Burke, C., 262 Bush, G. W., 133–134 Callinicos, A., 165 Cambodia, 154 Canovan, M., 198 Capra, F., 158, 252 Caputo, J., 53 Carr, D., 168 Carroll, T. F., 215, 218 Cartesian view of the self, 149 Catron, B. L., 4 Chambers, S., 244 Change, xvii, 45, 51, 76, 82, 84, 196, 239; long-term, 92; managementdriven , 243; proactive, 84; change process, 167; reactive, 84; shortterm , 92; socially grounded, 79 Changing, xvii, xxiv; changing organizations , 137, 167, 176 Chin, R., 139 China, 28, 93, 154, 184, 192, 195, 224–226, 232, 251; the three gorges dam project, 224–226; people, 151 Chong, K. C., 153 Christianity, 158 Christiano, T., 214, 241 Christiano, T., 241 Churchman, W., 76 Citizen, 72, 105–106, 119, 251; citizen as customers, 9; citizen as owners of government, 9; critical, 99; good, 199; disenchanted, 172; empowerment, 208; participation , 8, 12, 55, 94, 102, 121; placating , 8; values and perceptions of, 91 Civic responsibility, 206 Civic virtue, 199–201 Civic-minded administrator, 203–206 Civil Service Reform Act of 1979, the, 184 Civil society, 37, 199, 201, 207–211, 218, 233, 240–241; promotion of, 210; strengthening, 232; the capacity of, 213; value of, 208 Civil society organizations (CSOs), 217 Civil society triangle, the, 207–211 Clark, J., 215 Clinton health care reform plan, the, 114–120 Code of ethics, 177, 186 Collin, F., 48, 56 INDEX 294 [3.138.33.178] Project MUSE (2024-04-26 02:27 GMT) Communicative action, 68, 77, 80, 161, 208, 212 Communicative rationality, 212 Communitarianism, 194, 198, 252 Community policying, 102–105 Community, xiv, 175, 201, 223; coproduction, 102; multicultural, 204; paratransit programs, 113–114; values, 199 Community-based organizations, 217 Community-based programs, 101–114 Complexity, 3 Concept of hierarchy, 178 Confidence, 245 Conflict resolution, 84 Confucianism, 18, 152, 176, 196–199, 206, 251, 256; Confucius, 198; ethic, 153, 256; morality, 197, 200; Confucian view of the self, 197 Connecting administrators and citizens , 201–205 Consensual decision-making, 81 Consensus building, 80 Consolidation, 171–172 Constructing ethics, 186–196 Construction of organizational reality , 170, 176 Constructive postmodern thought, 238 Cook...

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