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How a public-private partnership led to the largest emergency response system in the world

Emergency medical response systems are a critical component of any nation’s healthcare system. Minutes or even seconds can mean the difference between life or death. Every Second Counts tells the inspiring story of how the Indian government and a non-profit foundation, the Emergency Management and Research Institute (EMRI), partnered to create a world-class emergency response system that serves more than 700 million people and has saved more than 2 million lives.

What the government of India achieved in partnership with EMRI is nothing short of groundbreaking. In Every Second Counts, William A. Haseltine describes the key factors behind the success of EMRI: the application of cutting-edge technologies, an outstanding medical education system, and a close working partnership between a well-intentioned government and a capable non-profit partner.

Every Second Counts is an important book for policymakers, business leaders, and healthcare leaders who care about providing high-quality care at affordable costs to all those in need.

Table of Contents

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  1. Cover
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  1. Half Title, Further Titles, Title Page, Copyright
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  1. Contents
  2. pp. v-vi
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  1. Preface
  2. pp. vii-viii
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  1. Introduction: Why a Book on the Emergency Management and Research Institute?
  2. pp. 1-8
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  1. 1. Changing the Face of Emergency Services in India
  2. pp. 9-18
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  1. 2. The Dream Behind the Dream
  2. pp. 19-26
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  1. 3. The Dream Comes True
  2. pp. 27-40
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  1. 4. The Process: Moments of Truth
  2. pp. 41-56
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  1. 5. Integration with the Police and Fire Departments
  2. pp. 57-64
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  1. 6. Specialized Ambulance Services: Childbirth and Cardiac Emergencies
  2. pp. 65-74
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  1. 7. Health Management and Research Institute
  2. pp. 75-88
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  1. 8. The Role and Support of the Government
  2. pp. 89-98
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  1. 9. Research, Part 1: Operations and Systems Research
  2. pp. 99-108
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  1. 10. Research, Part 2: Medical Education and Clinical Research
  2. pp. 109-120
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  1. 11. Expansion and Future Challenges
  2. pp. 121-126
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  1. 12. Impact and Evaluation
  2. pp. 127-150
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  1. 13. Global Lessons
  2. pp. 151-164
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  1. Acknowledgments
  2. pp. 165-166
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  1. Notes
  2. pp. 167-170
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  1. Index
  2. pp. 171-176
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  1. Back Cover
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