COVID-19 and Higher Education in Jordan: Insights from Middle East University

“The sudden disruption was a poignant lesson in organisational resilience. After an initial period of uncertainty, we steadily trimmed superfluous operations and shifted the focus to the contingencies of online teaching and learning. Although the crisis was totally unexpected and unplanned for, we were adapting at an impressive speed. Operations felt leaner and more supple. There was less bureaucracy and more resourcefulness. We were not doing less, but rather doing it differently.”