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The Implementation of a Patient Assistance Program in a Free Clinic Setting: A Case Report
- Journal of Health Care for the Poor and Underserved
- Johns Hopkins University Press
- Volume 27, Number 3, August 2016
- pp. 1183-1191
- 10.1353/hpu.2016.0148
- Article
- Additional Information
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Abstract:
This article describes the implementation of a pharmaceutical Patient Assistance Program in a free clinic, including issues such as navigating complicated pharmaceutical company requirements, obtaining documentation for income verification, engaging healthcare providers, tracking and re-ordering medications, and developing clear expectations for patients. Successes, challenges, and lessons learned are also discussed.