Shades of Gray: From Caring to Uncaring Labor

This paper examines the environment in which waged caregiving takes place. Because the activities of care have been predominantly performed by women in the home, a caring attitude is taken to be inherent to the persons who perform this labor. My analysis endeavors to clarify this misconception. Drawing on studies of paid caregivers who assist elderly individuals accomplish the tasks of self-care, I discuss how these workers face at least three layers of uncertainty. Paid caregiving takes place on a fragile moral terrain, and I argue that the prevalent structure of paid care labor cannot acknowledge this, nor can it support caring within care labor. I use Claudia Card's concept of gray areas to highlight the manner in which the structure of care labor inhibits the care worker from easily negotiating the moral terrain of caregiving.