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  • Contributors

Dr. Mark Borman is a Senior Lecturer at the University of Sydney. He has a Ph.D. in Management Science from the University of Strathclyde in Glasgow and has published more than 30 papers in leading journals and conferences including JIT, JORS, System Dynamics Review, IJIM, Electronic Markets, ECIS and HICSS. Prior to joining the University of Sydney, Mark worked for a number of years in senior consulting and executive roles in the UK, USA and Australia. His primary research interest is in understanding the contribution of information technology to inter-organizational collaborations. Recent projects have examined outsourcing and shared services initiatives in the private and public sectors from strategic, project and change management perspectives. For more information: www.sydney.edu.au/business/staff/markb

Prof.Dr. Marijn Janssen is professor and chair in ICT and governance, Director of the interdisciplinary Systems Engineering, Policy Analyses and Management (SEPAM) and of the Compliance Management Master programmes of the Technology, Policy and Management Faculty of Delft University of Technology. His research interests are in the field of infrastructures, public-private networks and focuses on orchestration, shared services, brokers, intermediaries, open data and open government. He has been a consultant for the Ministry of Justice and received a Ph.D. in information systems (2001). He is associate Editor of Government Information Quarterly (GIQ), serves on several editorial boards and is involved in the organization of a number of conferences, including IFIP EGOV. He has published over 240 refereed publications.

Mathias Eggert is researcher at the Department of Information Systems at the University of Münster, Germany. He studied Information Systems at the universities in Ingolstadt and Stuttgart-Hohenheim and holds a scholarship of the Konrad-Adenauer foundation. His research interests comprise Business Process Management, Compliance, Business Intelligence, and reporting in financial industries.

Ralf Knackstedt is an (Interim) Professor for Information Systems at the University of Hildesheim, Germany. He received the doctoral degree in 2004 and the post-doctoral degree (Habilitation, venia legendi for Information Systems) in 2010 from the University of Muenster, [End Page 139] Germany. Since 2005, he has been an Assistent Professor at the Department of Informations Systems, University of Muenster, Germany. His main research interests include conceptual modeling, business process management, business information systems, business intelligence, knowledge management, and compliance management. In these areas, he concluded and currently manages a number of research projects funded by the German Federal Government. His work has been published in peer-reviewed academic journals and presented at major international conferences. In addition, he was involved in developing various industry standards.

Stefan Fleischer is a researcher at the European Research Center for Information Systems and received his degree in Information Systems at the University of Muenster. He is interested in Business Intelligence, Data Warehousing, Software Engineering, and Information Modeling.

Jörg Becker is a full professor and head of the Department of Information Systems at the University of Münster, Germany. He is the Managing Director of the European Research Center for Information Systems (ERCIS). Jörg is Editor in Chief of the international journal Information Systems and e-Business Management and serves on various editorial boards. His work has appeared in several journals (e.g. Communications of the AIS, Information Systems Journal, Scandinavian Journal of Information Systems) and was presented on international conferences (e.g. ICIS, AMCIS, ECIS). Jörg’s research interests include information management, process management, retail IS, and strategic IT-management consulting.

Tobias Giesbrecht is a PhD student in Computer Science at the University of Zurich since 2009. He is a research assistant in the Information Management Research Group lead by Prof. Dr. Gerhard Schwabe. His research interests lies on collaborative technologies in dyadic service encounters, i.e., advisory services, in public administrations. He focus on user empowerment and researches how IT should be designed in order to support public administration’s employees develop their skills on-the-job.

Joachim Pfister is a PhD student and research assistant in the University of Zurich’s Information Management Research Group, which is lead by Prof. Dr. Gerhard Schwabe. His main research interests are dedicated towards personal information management and how to overcome today’s information fragmentation in daily life. Prior to his...

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