The contribution of studies of source credibility to a theory of interpersonal trust in the communication process.

K Giffin - Psychological bulletin, 1967 - psycnet.apa.org
K Giffin
Psychological bulletin, 1967psycnet.apa.org
Abstract DEFINES INTERPERSONAL TRUST IN THE COMMUNICATION PROCESS AS
RELIANCE UPON THE COMMUNICATION OF ANOTHER PERSON IN ORDER TO
ACHIEVE A DESIRED BUT UNCERTAIN OBJECTIVE IN A RISKY SITUATION. A THEORY
OF THE DIMENSIONS OF INTERPERONAL TRUST IN COMMUNICATION IS PRESENTED.
EXPERIMENTAL STUDIES OF ETHOS AND FACTOR-ANALYTICAL STUDIES OF SOURCE
CREDIBILITY SUPPORT THE HYPOTHESIS THAT INTERPERSONAL TRUST IS BASED …
Abstract
DEFINES INTERPERSONAL TRUST IN THE COMMUNICATION PROCESS AS RELIANCE UPON THE COMMUNICATION OF ANOTHER PERSON IN ORDER TO ACHIEVE A DESIRED BUT UNCERTAIN OBJECTIVE IN A RISKY SITUATION. A THEORY OF THE DIMENSIONS OF INTERPERONAL TRUST IN COMMUNICATION IS PRESENTED. EXPERIMENTAL STUDIES OF ETHOS AND FACTOR-ANALYTICAL STUDIES OF SOURCE CREDIBILITY SUPPORT THE HYPOTHESIS THAT INTERPERSONAL TRUST IS BASED UPON A LISTENER'S PERCEPTIONS OF A SPEAKER'S EXPERTNESS, RELIABILITY, INTENTIONS, ACTIVENESS, PERSONAL ATTRACTIVENESS, AND THE MAJORITY OPINION OF THE LISTENER'S ASSOCIATES.(59 REF.)(PsycINFO Database Record (c) 2017 APA, all rights reserved)
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