Online course delivery: An empirical investigation of factors affecting student satisfaction

MS Beqiri, NM Chase, A Bishka - Journal of Education for Business, 2009 - Taylor & Francis
MS Beqiri, NM Chase, A Bishka
Journal of Education for Business, 2009Taylor & Francis
The authors investigated potential factors impacting students' satisfaction with online course
delivery using business students as participants. The findings suggest that the student who
would be more satisfied with the delivery of online courses fits the following profile:
graduate, married, resides more than 1 mile away from campus, and male. Other factors
found to influence student satisfaction include the appropriateness of the course being
offered online and the degree of familiarity with it. Lastly, the study provides insights into …
The authors investigated potential factors impacting students’ satisfaction with online course delivery using business students as participants. The findings suggest that the student who would be more satisfied with the delivery of online courses fits the following profile: graduate, married, resides more than 1 mile away from campus, and male. Other factors found to influence student satisfaction include the appropriateness of the course being offered online and the degree of familiarity with it. Lastly, the study provides insights into students’ attitudes toward the blended course delivery mode.
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