Even an ocean away: developing Skype‐based reference for students studying abroad
S Faye Cohen, A Burkhardt - Reference Services Review, 2010 - emerald.com
S Faye Cohen, A Burkhardt
Reference Services Review, 2010•emerald.comPurpose–The purpose of this paper is to outline the development of a Skype‐based, study
abroad reference service. Design/methodology/approach–The paper discusses the criteria
used for technology and situates the project in the literature on study abroad reference
services. Findings–Using Skype, a free video‐conferencing software, allows librarians to
offer reference services to study abroad students effectively, easily, and without new
technologies or significant cost. Originality/value–The paper offers other librarians strategies …
abroad reference service. Design/methodology/approach–The paper discusses the criteria
used for technology and situates the project in the literature on study abroad reference
services. Findings–Using Skype, a free video‐conferencing software, allows librarians to
offer reference services to study abroad students effectively, easily, and without new
technologies or significant cost. Originality/value–The paper offers other librarians strategies …
Purpose
–
The purpose of this paper is to outline the development of a Skype‐based, study abroad reference service.
Design/methodology/approach
–
The paper discusses the criteria used for technology and situates the project in the literature on study abroad reference services.
Findings
–
Using Skype, a free video‐conferencing software, allows librarians to offer reference services to study abroad students effectively, easily, and without new technologies or significant cost.
Originality/value
–
The paper offers other librarians strategies for developing and launching similar programs and shares challenges encountered to prepare librarians for success in their own projects.
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