In this Issue

Table of Contents

Why e-Service Journal ?

Laku Chidambaram
pp. 1-3
DOI: https://doi.org/10.1353/esj.2001.0001
free access

Enabling of the Ubiquitous e-Service Vision on the Internet

Akhil Sahai, Vijay Machiraju
pp. 5-19
DOI: https://doi.org/10.1353/esj.2001.0006
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Bankers' Perspectives on Internet Banking

Ravi Nath, Paul Schrick, Monica Parzinger
pp. 21-36
DOI: https://doi.org/10.1353/esj.2001.0004
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The Impact of Electronic Commerce Environment on User Behavior: The Case of a Complex Product

Jungjoo Jahng, Hemant Jain, Ramamurthy K
pp. 41-53
DOI: https://doi.org/10.1353/esj.2001.0003
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The Effect of Download Time on Consumer Attitude Toward the e-Service Retailer

Gregory M. Rose, Detmar W. Straub
pp. 55-76
DOI: https://doi.org/10.1353/esj.2001.0005
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Important Design Features in Different Web Site Domains: An Empirical Study of User Perceptions

Ping Zhang, Von Dran, Gisela M, Paul Blake, Veerapong Pipithsuksunt
pp. 77-91
DOI: https://doi.org/10.1353/esj.2001.0008
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Introduction to the Special Section on Marketing and Consumer Behavior in Electronic Markets

Troy J. Strader, Anthony R. Hendrickson
pp. 37-39
DOI: https://doi.org/10.1353/esj.2001.0007
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Contributors

pp. 93-97
DOI: https://doi.org/10.1353/esj.2001.0002
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