1. Why e-Service Journal ?
  2. Laku Chidambaram
  3. pp. 1-3
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  1. Enabling of the Ubiquitous e-Service Vision on the Internet
  2. Akhil Sahai, Vijay Machiraju
  3. pp. 5-19
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  1. Bankers' Perspectives on Internet Banking
  2. Ravi Nath, Paul Schrick, Monica Parzinger
  3. pp. 21-36
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  1. The Impact of Electronic Commerce Environment on User Behavior: The Case of a Complex Product
  2. Jungjoo Jahng, Hemant Jain, Ramamurthy K
  3. pp. 41-53
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  1. The Effect of Download Time on Consumer Attitude Toward the e-Service Retailer
  2. Gregory M. Rose, Detmar W. Straub
  3. pp. 55-76
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  1. Important Design Features in Different Web Site Domains: An Empirical Study of User Perceptions
  2. Ping Zhang, Von Dran, Gisela M, Paul Blake, Veerapong Pipithsuksunt
  3. pp. 77-91
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  1. Introduction to the Special Section on Marketing and Consumer Behavior in Electronic Markets
  2. Troy J. Strader, Anthony R. Hendrickson
  3. pp. 37-39
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  1. Contributors
  2. pp. 93-97
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