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In this Issue

Table of Contents

  1. Editor’s Notes
  2. John Gough
  3. pp. 1-2
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  1. Uncovering Actionable Insights for Customer Service Improvement: A Text-Mining Approach to Identify Key Themes
  2. MD Rezwan Islam, Tim Boyd
  3. pp. 3-19
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  1. The Power of Insights: Leveraging Data Analytics to Drive Business Value and Performance
  2. Gokul Murugesan
  3. pp. 20-30
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  1. Adopt DataOps to Support Development of Sophisticated Analytics Programs
  2. Michael Tzaperas
  3. pp. 31-39
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  1. Prospect Management and Data Science: Partnering to Build an Efficient Horizon for Fundraising
  2. Ruthie Giles, Marianne M. Pelletier
  3. pp. 40-55
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  1. Deployment and Integration of Machine Learning Methods with Continuous Integration/Continuous Delivery
  2. Drew C. Wham
  3. pp. 56-63
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  1. Utilizing Artificial Intelligence and Machine Learning to Determine a Prediction Analytics Process for Determining Foundation Giving Gift Capacity
  2. Jonelle Bradshaw De Hernandez, Debra Sabatini Dwyer
  3. pp. 64-76
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Previous Issue

Volume 3, 2023