In this Issue
Electronic services, through information systems (IS) and information technologies (IT), are transforming businesses, economies, and societies. Modern electronic services consist of wide-ranging digital information infrastructures or services that leverage the Internet or the Web (e.g., e-commerce, e-business, fintech, e-health, e-government, and many more). e-Service Journal is a refereed international journal, that serves as an important forum for pioneering research on the foundations, design, development, delivery, management, evaluation, and impact of electronic services in any form or application. The journal publishes innovative research on all aspects of electronic services from analytical, behavioral, and technological perspectives.
published by
Indiana University Pressviewing issue
Volume 11, Number 3, Summer 2020Editorial Board
Editor-in-Chief
Amit Deokar, University of Massachusetts Lowell
Senior Editor
Ramesh Venkataraman, Indiana University
Associate Editors
Rachel Chung, College of William & Mary
Swanand Deodhar, Indian Institute of Management Ahmedabad
Hasan Kartal, University of Illinois at Springfield
Luvai Motiwalla, University of Massachusetts Lowell
Arunabha Mukhopadhyay, Indian Institute of Management Lucknow
Prasad Rudramuniyaiah, University of Central Missouri
Sagnika Sen, Pennsylvania State University
Managing Editor
Marissa McGee, Indiana University
