1. Greetings Services Researchers!
  2. Tom Stafford
  3. p. 1
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  1. Service Oriented Architecture as a Dynamic Enabler of Customer Prioritization
  2. Lakshman Mahadevan, William J. Kettinger
  3. pp. 28-45
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  1. TESTQUAL: Conceptualizing Software Testing as a Service
  2. Yang Yang, Colin Onita, Xihui Zhang, Jasbir Dhaliwal
  3. pp. 46-65
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  1. ICT, Multi-channels and the Changing Line of Visibility: An Empirical Study
  2. Mary Tate, David Johnstone
  3. pp. 66-98
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  1. Contributors
  2. pp. 99-104
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