1. LibQUAL+: A Methodological Suite
  2. Fred M. Heath
  3. pp. 1-2
  4. DOI: 10.1353/pla.2002.0013
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  1. Reliability and Structure of LibQUAL+ Scores: Measuring Perceived Library Service Quality
  2. Bruce Thompson, Colleen Cook, Russel L. Thompson
  3. pp. 3-12
  4. DOI: 10.1353/pla.2002.0022
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  1. Score Norms for Improving Library Service Quality: A LibQUAL+ Study
  2. Colleen Cook, Fred M. Heath, Bruce Thompson
  3. pp. 13-26
  4. DOI: 10.1353/pla.2002.0007
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  1. ARL Index and Other Validity Correlates of LibQUAL+ Scores
  2. Fred M. Heath, Colleen Cook, Martha Kyrillidou, Bruce Thompson
  3. pp. 27-42
  4. DOI: 10.1353/pla.2002.0017
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  1. Issues Facing Academic Library Consortia and Perceptions of Members of the Illinois Digital Academic Library
  2. Sam Brooks, Thomas J. Dorst
  3. pp. 43-57
  4. DOI: 10.1353/pla.2002.0005
  5. open access
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  1. Access to Scholarly Communication Information on ARL Member Library Websites
  2. Lance Lugar, Kate Thomes
  3. pp. 59-67
  4. DOI: 10.1353/pla.2002.0018
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  1. Evolution of Peer Evaluation of Library Instruction at Oregon State University Libraries
  2. Cheryl Middleton
  3. pp. 69-78
  4. DOI: 10.1353/pla.2002.0019
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  1. Future of Academic/Research Librarians: A Period of Transition -- To What?
  2. Larry L. Hardesty
  3. pp. 79-97
  4. DOI: 10.1353/pla.2002.0011
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  1. How and Why Libraries are Changing: What We Know and What We Need to Know
  2. Denise A. Troll
  3. pp. 99-123
  4. DOI: 10.1353/pla.2002.0023
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  1. Index Relativity and Patron Search Strategy
  2. DeeAnn Allison, Scott Childers
  3. pp. 145-153
  4. DOI: 10.1353/pla.2002.0001
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  1. Where to Spend our E-Journal Money? Defining a University Library's Core Collection Through Citation Analysis
  2. Philip M. Davis
  3. pp. 155-166
  4. DOI: 10.1353/pla.2002.0009
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  1. Understanding the Possibilities: A Key for Strategic Visioning
  2. Jeff Barry
  3. pp. 167-170
  4. DOI: 10.1353/pla.2002.0003
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  1. Web-based Instruction: A Guide for Libraries (review)
  2. Carol Anne Germain
  3. pp. 171-172
  4. DOI: 10.1353/pla.2002.0010
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  1. Future Teaching Roles for Academic Librarians (review)
  2. Thomas G. Kirk
  3. pp. 172-173
  4. DOI: 10.1353/pla.2002.0016
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  1. Library User Education: Powerful Learning, Powerful Partnerships (review)
  2. Angela Weiler
  3. pp. 173-175
  4. DOI: 10.1353/pla.2002.0024
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  1. Creating Web-Accessible Databases: Case Studies for Libraries, Museums and Other Nonprofits (review)
  2. Christopher Cox
  3. pp. 175-176
  4. DOI: 10.1353/pla.2002.0008
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  1. Developing and Managing Electronic Journal Collections (review)
  2. Louis A. Pitschmann
  3. pp. 176-178
  4. DOI: 10.1353/pla.2002.0020
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  1. Enduring Paradigm, New Opportunities: The Value of the Archival Perspective in the Digital Environment (review)
  2. William Leonard Joyce
  3. pp. 178-179
  4. DOI: 10.1353/pla.2002.0015
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  1. The Preservation Program Blueprint (review)
  2. Andrew Hart
  3. pp. 179-181
  4. DOI: 10.1353/pla.2002.0012
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  1. Handbook for Digital Projects: A Management Tool for Preservation and Access (review)
  2. Debra Shapiro
  3. pp. 181-182
  4. DOI: 10.1353/pla.2002.0021
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  1. Identifying and Analyzing User Needs: A Complete Handbook and Ready-To-Use Assessment Workbook with Disk (review)
  2. Daryl C. Youngman
  3. pp. 182-183
  4. DOI: 10.1353/pla.2002.0025
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  1. Library Construction from a Staff Perspective (review)
  2. Janis Marie Bandelin
  3. pp. 183-184
  4. DOI: 10.1353/pla.2002.0002
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  1. Briefly Noted
  2. p. 185
  3. DOI: 10.1353/pla.2002.0004
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  1. Measuring Relevance After September 11
  2. Gloriana St. Clair
  3. pp. vii-x
  4. DOI: 10.1353/pla.2002.0006
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