1. User-Centric Hospital Web Sites: A Case for Trust and Personalization
  2. Linda Gallant, Cynthia Irizarry, Gary L. Kreps
  3. pp. 5-26
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  1. Internet-Based Patient-Physician Electronic Communication Applications: Patient Acceptance and Trust
  2. Richard Klein
  3. pp. 27-51
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  1. Consumer Satisfaction with Online Health Information Retrieval: A Model and Empirical Study
  2. Michael Bliemel, Khaled Hassanein
  3. pp. 53-83
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  1. Factors Influencing Expectations of e-Health Services within a Direct-Effects Model of User Satisfaction
  2. Nancy K. Lankton, E. Vance Wilson
  3. pp. 85-111
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  1. Research in e-Health: Guest Editors' Introduction to the Special Issue
  2. E. Vance Wilson, Thomas A. Horan
  3. pp. 1-3
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  1. Contributors
  2. pp. 137-141
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