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Index ability/possibility 138 accommodation 23, 88 anticipation statements 111 apology 11, 102, 103 association rights 14 attributed direct quotes 120 attributed indirect quotes 120 bald-on-record strategy 94, 95 benefactive auxiliary verb 100, 102 business communication 19, 20, 21, 23, 25, 27, 29, 95, 110, 193 business discourse 16, 20, 21, 27, 29, 30, 32, 114, 125, 126 business voices 114, 119, 124, 125 Cantonese 3, 36, 76, 92 CCC model 175, 176, 178, 179, 185, 188, 189 code of ethics 36, 37 code-mixing 96, 97, 111 cognitive context 23 cognitive psychology 161 collectivism 7 Communication Display Portfolio(CDPs)20 communication studies 5, 6, 7, 8, 16 communicative competence 21, 33, 34, 35, 36, 37, 46, 48, 82 discourse competence 33 linguistic competence 33, 47, 48, 80 social competence 33 sociocultural competence 33 sociolinguistic competence 33, 48 strategic competence 33, 34 communicative intent 9, 33, 56, 62, 193 communicative purpose 11, 55, 57, 58, 62, 63, 65, 68, 126, 131, 139 conditional appreciation 98, 99, 100, 111 context 4, 8, 9, 12, 20, 21, 22, 23, 24, 25, 33, 34, 35, 55, 57, 62, 73, 75, 76, 84, 87, 91, 93, 96, 97, 103, 104, 115, 116, 117, 126, 127, 133, 135, 137, 139, 146, 149, 153, 154, 155, 156, 163, 191, 193, 194, 197, 198, 199, 200, 201, 203, 204, 205, 206, 207, 208, 209 contextualization 9, 55, 115, 155 contextualization cues 9 interdiscursive recontextualization 116 intertextual recontextualization 116 intratextual recontextualization 116 recontextualization 115, 116, 117, 119, 122, 124, 125 continuing professional development 36, 43 conventionally indirect 95, 98, 99, 108, 111 conversation analysis 4, 25, 26, 29, 161 conversational involvement 9 co-operative principle 39, 40, 119 critical discourse analysis 24, 26, 151 critical sociolinguistics 29 Cross-Cultural Speech Act Realization Project 10 240 Index culture 5, 6, 7, 8, 9, 10, 11, 13, 15, 19, 20, 21 ,22, 23, 24, 25, 27, 29, 30, 32, 33, 34, 47, 54, 55, 57, 65, 66, 67, 72, 74, 76, 81, 82, 83, 88, 89, 90, 91, 93, 104, 110, 120, 127, 193, 194, 206, 207, 208 cultural communication 20 cultural identity 81, 88, 90, 91 large culture 5, 33 small culture 5, 33, 47, 90 target culture 82 delimiter particle 100, 101, 107 disciplinary knowledge 34 discourse 5, 6, 7, 8, 10, 11, 12, 13, 14, 15, 16, 20, 21, 22, 23, 24, 25, 26, 27, 29, 30, 32, 33, 34, 35, 47, 55, 56, 62, 106, 113, 114, 115, 116, 117, 119, 120, 121, 122, 123, 124, 125, 126, 127, 133, 136, 150, 151, 152, 159, 161, 165, 168, 191, 194, 198, 207, 208, 209 Discourse and Rhetoric Group 26 discourse approach 6, 7 discourse-centred approach 6 discourse community 55, 56 discourse intonation 15, 32, 35 discursive competence 34 discursive power 151 discursive practices 19, 57, 65, 67, 151 discursive procedures 57, 63, 64, 65, 67 document quality 173, 174, 175, 189 Eastern concepts of control 30 education 4, 34, 36, 43, 53, 54, 55, 57, 58, 59, 60, 61, 62, 63, 65, 66, 67, 69, 72, 76, 114, 115 ,127, 132, 140, 141, 151 English for Specific Purposes (ESP) 16 epistemic possibility 135, 138 ethnic identity 82 ethnography 29 exclusive we 104 face 13, 14, 22, 26, 27, 28, 29, 66, 94, 95, 97, 99, 100, 101, 102, 103, 104, 106, 110, 111, 114, 134, 201, 202, 205, 207, 209 face-threatening acts (FTAs) 94 face-want 14, 94 negative face 13, 14, 94, 97, 99, 102, 106, 110, 111 positive face 13, 94, 97, 100, 101 femininity 7, 74, 75, 76, 77, 80, 81, 83, 84, 85, 86, 90 feminine style of speech 71,72,73,74,75,91 women’s language 71, 73, 79, 81, 82, 83, 84, 87, 88, 89, 92 field 7, 13, 20, 26, 29, 72, 115, 122, 164, 195 form testing 181 four key industries in Hong Kong 31, 33, 49 Financial Services 3, 32, 35, 36, 46, 49 Trade and Logistics 32, 36 Tourism 4, 31, 32, 36, 45, 46, 50 Professional Services and Other Producers Services 32 fund-raising genre 57, 67, 68 genitive particle 107 genre 4, 5, 6, 11, 12, 13, 15, 53, 55, 56, 57, 58, 59, 61, 63, 64, 65, 67, 68, 69, 116, 117, 120, 122, 126, 166, 175, 176, 178 critical genre analysis 4 genre analysis 4, 5, 6, 11, 12, 13, 53, 55, 57, 59, 61, 63, 65, 67, 69 genre colonies 57 genre integrity 57 global communication...

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