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List of Tables and Figures ix About the Authors xi Acknowledgments xiii Introduction Intergroup Dialogue and the Multi-University Intergroup Dialogue Research Project 1 PART I WHAT IS INTERGROUP DIALOGUE? 9 Chapter 1 Intergroup Dialogue: Its Role in Contemporary Society 11 Chapter 2 The Practice of Intergroup Dialogue 32 Chapter 3 A Critical-Dialogic Theoretical Framework for Intergroup Dialogue 74 PART II STUDYING INTERGROUP DIALOGUE: METHODS, EFFECTS, AND PROCESSES 123 Chapter 4 Studying Intergroup Dialogue: Using Mixed Methods 125 Chapter 5 Effects of Intergroup Dialogue: A Focus on Processes and Outcomes 147 Chapter 6 Empathy in Intergroup Dialogues 180 Chapter 7 Engagement in Intergroup Dialogue: Listening, Speaking, and Active Thinking 211 CONTENTS viii CONTENTS Chapter 8 Observations of Students and Facilitators: A Lens into the Practice Model of Intergroup Dialogue 243 PART III IMPLICATIONS: LOOKING FORWARD 281 Chapter 9 Evidence, Criticisms, and Conclusions for Practice, Theory, and Research 283 Chapter 10 Intergroup Dialogue: A Response to the Challenges of Demography, Democracy, and Dispersion 328 Epilogue Intergroup Dialogue Alumni in a Changing World 355 Appendix A Survey Measures 377 Appendix B Analytic Procedures, Effects Tables 391 Notes 417 References 425 Index 463 ...

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