The Dynamics of Performance Management: Constructing Information and Reform

Introduction

This page intentionally left blank Illustrations Tables 1.1 Government Performance Grades for Managing for Results and Information Category 13 1.2 Data Sources 21 2.1 The Doctrinal Benefits Claimed by Performance Management 36 3.1 Performance Management Legislation in the States 40 3.2 Focus on Performance Information: Range of Documented Performance Data 41 3.3 Degree of Managerial Control of Specific HR Functions 44 3.4 Promised Benefits of Performance Management Compared with Case Findings 53 5.1 Unexpected Instrumental Benefits of Performance Management 81 7.1 Aligning Strategic Goals with Resources — NASA’s FY06 Budget Request 121 9.1 Case Characteristics and Outcomes 169 Boxes 2.1 Government Performance and Results Act, Section 2 28 3.1 Agency Discretion in Procurement/Contracting in Fifty States 43 7.1 Congressional Reactions to OMB’s Budget and Performance Integration Efforts 123 8.1 Arguing about Performance Information: Rationales Used in Disagreeing with PART 153 9.1 Elements of Learning Forums 179 10.1 Ten Ways to Rethink Performance Management 190 10.2 Characteristics More Important Than Performance Management 202 Figures 1.1 Integrating Planning, Measurement, and Decision Venues 6 2.1 How Managerial Authority and Focus on Results Create Different Management Systems 33 ix ...