How Universities Work

INDEX

213 academic advising, 105, 131, 132, 187 academic core, 2–12, 49, 63–64, 69, 187, 190, 193, 195–96. See also faculty; guilds; performance; productivity; quality; quality engines; research; teaching academic design. See curriculum accounting, 29, 34, 70–74, 187, 188; all-funds, 74–77; budgets and, 97; improvement, 126–27; measurement , 108 accreditation, 47, 54, 97, 156–57 adjunct faculty, 29–30, 50 administrative shell, 2, 7–10, 70, 165, 168, 187, 195. See also academic core; budgets; finance; management ; managing improvement; measurement; quality engines; regulation: and governance agricultural enterprises, 21, 37, 100, 138–40 alumni, 18, 19, 41–42, 60, 63, 83, 101, 102, 187, 200; donors, 96, 97, 148; governing board members, 159–60; intercollegiate sports, 142–43, 145 American Association of State Colleges and Universities (AASCU), 37 American Association of University Professors (AAUP), 66 American Council on Education (ACE), 38 American Indian land-grant colleges, 38 assets: faculty as capital, 61–63, 64–65; from foundations, 75; not-for-profit net, 71; physical plant, 89; quality people, 187–89 Association of American Colleges and Universities, 36 Association of American Universities (AAU), 37–38 Association of Community Colleges, 36 Association of Public and Land Grant Universities (APLU), 38 Association of Research Libraries, 153 associations: disciplinary, 97; faculty guild, 156; multiplicity of, 36–38, 66; national guild, 121; professional, 123; regional accreditation, 156; student, 166 athletics. See intercollegiate athletics (sports) authority: budget success, 87; faculty, 7, 28–30, 48, 84, 158–60, 163, 193, 198; governance, 158–63; governments, 84; students, 165–66; university’s, 4, 7, 167, 198 Index 214 Index auxiliary enterprises, 74, 76, 136–38, 146 benchmarking, 44, 94, 117, 118–21 boards: governing, 2, 41–42, 87, 127, 159–63; policy, 126; of trustees, regents, 7, 11, 52–53, 102, 128, 158, 159, 161, 163, 164, 169, 171, 178, 192, 198, 199, 200 budgets, 67, 80, 82–95, 128–30, 146, 189–91, 194, 198, 200; five-year, 81, 93–94, 95, 200; and governance, 158, 163–65; and measurement, 96, 101, 106–11, 113–14; performance, 92–95, 101, 115, 117–21, 125; and quality, 116–20; responsibility-centered management (RCM), 86–92, 114; and special units, 136, 141, 153; surpluses, 10, 79, 87, 90, 98, 141, 147; values and, 82–86, 87, 92–94, 101, 105–7, 130; zerobased , 13, 85, 86 capital: accounts, 73–74, 75; debt, 73; faculty as assets, 61–63, 64–65; marginal investment, 149 Center for Measuring University Performance, 121, 124 chairs and deans, 7, 8, 15–16, 63, 105, 189, 193; budgets, 90, 93–94, 105, 128–29, 165, 195–96; and faculty retention and recruitment, 189, 190, 191–92; leadership, 165, 195–96; managing improvement, 134–35; measurement, 110; micropolitics, 193; quality, 120–21. See also departments chancellors. See presidents and chancellors change, 7, 20, 31, 41, 43, 58, 60, 62, 188–89; agricultural mission, 139–40; budget, 67, 84–85, 93–94, 102, 114, 118; content and context disaggregation, 183–86; demographics , 178–80; disruptive, 172–86; financial, 79–81, 182–83; governing boards, 162–63, 168–71; international competition, 180–82; leadership, 195–200; libraries, 150–53; managing improvement, 126–30; measurement , 102, 114, 118–19; political, 194–95; resistance to, 126–30; social, 194–95; student progress, 130–35; technology, 174–78 characteristics: of effective presidents, 197–98; higher education, 33–44, 45–46, 53, 183; operational, 104; organizational, 15; student, 98–99, 173, 188 Chronicle of Higher Education, The, 41 clinical medicine, 29, 36, 54, 75, 79, 80, 87, 100, 111, 140–42 commercial opportunities: intellectual property, 10, 58, 76, 141, 143, 149–50; ranking, 39–42; research results, 57, 180; risks and, 154; technology, 177 community colleges, 22, 33, 35–36, 99, 179, 180 community service, 65–66, 83, 105–7 competency, 28, 122, 184–85, 193, 198, 199 competition, 6, 8, 10, 12, 17–18, 19–20, 38–39, 47; faculty replacement, 190–92; global international, 42–44, 179–83; intercollegiate sports, 143–46; for leaders, 196–200; measurement , 112–13; micropolitics, 192–95, 196–97; national benchmarking, 118–20; productivity and quality and, 112, 116–17, 121, 127, 155; ranking, Index 215 39–44, 58, 97, 102, 181, 197; regulation, 47, 155, 156–57; research, 56–59 content and context, disaggregation of, 183–86 contingent (adjunct, contract, part-time) faculty, 29–30, 50, 67–68, 100 contracts and grants. See revenue costs (expenses), 17, 18...