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Led by Nobel laureate James J. Heckman, the authors draw on a variety of superior data sources to explore how performance standards and incentives influence the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants in U.S. employment and training programs.

Table of Contents

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  1. Frontmatter
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  1. Title page
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  1. Copyright/LOC page
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  1. Contents
  2. pp. v-vi
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  1. 1 - Performance Standards and the Potential to Improve Government Performance
  2. pp. 1-14
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  1. 2 - U.S. Employment and Training Programs and Performance Standards System Design
  2. pp. 15-28
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  1. 3 - A Formal Model of a Performance Incentive System
  2. pp. 29-64
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  1. 4 - The JTPA Incentive System: Implementing Performance Measurement and Funding
  2. pp. 65-94
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  1. 5 - Setting the Standards: Performance Targets and Benchmarks
  2. pp. 95-124
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  1. 6 - Do the Determinants of Program Participation Data Provide Evidence of Cream Skimming?
  2. pp. 125-202
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  1. 7 - Measuring Government Performance: An Overview of Dysfunctional Responses
  2. pp. 203-230
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  1. 8 - Local Responses to Performance Incentives and Implications for Program Outcomes
  2. pp. 231-272
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  1. 9 - Do Short-Run Performance Measures Predict Long-Run Impacts?
  2. pp. 273-304
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  1. 10 - Lessons for Advancing Future Performance Standards Systems
  2. pp. 305-310
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  1. Authors
  2. pp. 311-314
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  1. Index
  2. pp. 315-328
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  1. About the Institute
  2. p. 329
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