Physician Communication with Patients: Research Findings and Challenges

Abbreviations

Abbreviations ACE angiotension-converting enzyme ACS acute coronary syndrome AHRQ Agency for Healthcare Policy and Research AHT adjuvant hormonal therapy ALS amyotrophic lateral sclerosis AOR adjusted odds ratio ARD adjusted risk difference BP blood pressure CAHPS Consumer Assessment of Healthcare Providers and Systems CANCODE computerized interaction analysis system with established reliability and validity CAM complementary and alternative medicine CARE consultation and relational empathy measure CHD coronary heart disease CI confidence interval CME continuing medical education COPD chronic obstructive pulmonary disease CPR cardiopulmonary resuscitation CRC colorectal cancer CST communication skills training DA decision aid dB database DM diabetes mellitus DNR do not resuscitate ED emergency department EMR electronic medical record EOC Expected Outcome of Communication EOV educational outreach visits ES effect size FFS fee for service FP family practice GATHA-ESP instrument for interview assessment of family medicine trainees GHHOS Glasgow Homeopathic Hospital Outcome Score GlyHb glycosolated hemoglobin GP general practitioner HbA1c hemoglobin A1c H-CAHPS Hospital Consumer Assessment of Healthcare Providers and Systems HCV hepatitis C virus HHS U.S. Department of Health and Human Services HIV human immunodeficiency virus HRQL health-related quality of life HRS Health and Retirement Study HTN hypertension ICU intensive care unit IDM individual decision making IQR interquartile range IRR adjusted incidence rate ratio KCS Kalamazoo Consensus Statement MBI Maslach Burnout Inventory MCO managed care organization MD physician MEP Medical Expenditure Panel Survey MPCC Measure of Patient-Centered Communication MPS member patient satisfaction MSA metropolitian statistical area MYMOP Measure Yourself Medical Outcome Profile NS nonsignificant OBSE Objective Structured Clinical Examination, an evaluation method that uses simulated MD-patient encounters in a standardized setting OR odds ratio PA physician assistant PACE Presenting, Asking, Checking, Expressing (patient education system) PAUSE Personal connection, Allow for questions, Understandable, Sit down, and Educate PBS physician belief system PCAS Primary Care Assessment Survey PCOM physician communication-provision of information PCP primary care physician PDM participatory decision making PN practice nurse PPRI Physician-Patient Relationship Inventory PSA prostate-specific antigen PSS psychosocial spiritual QOC Quality of Communication questionnaire QoL quality of life RCT randomized control trial RD risk difference Abbreviations x RIAS Roter Interaction Analysis System, method of coding doctorpatient interaction using frequency count of communication “utterances” RR relative risk RT randomized trial RWJF Robert Wood Johnson Foundation SCCS Self-Confidence in Communication Skills SDM shared decision making SEGUE Set the stage, Elicit information, Give information, Understand the patient’s perspective, End the encounter SIG significant(ly) SLE systemic lupus erythematosus SPIKES Setting, patient Perception, request for Invitation to deliver the protocol news, Knowledge provision, Empathy, Strategy with patient STAK satisfaction, trust, autonomy, knowledge STI sexually transmitted infection UK United Kingdom US United States VA Veterans Affairs Abbreviations xi ...