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Two broad developments reshaped work at the end of the twentieth century. The first was the implosion of the Soviet Union and the worldwide triumph of market capitalism. The second was the increasing use of computer-based production technologies and management command-and-control systems. How do we make sense of these important developments.

The editors have assembled a collection of provocative, original essays on work and workplaces throughout the world that challenge the current celebration of globalization and new technologies. Building on labor process analysis, individual case studies venture beyond factory and office to examine "virtual" workplaces, computer-era cottage work, and emotional and household labor. The settings range from Indian and Irish software factories to Brazilian supermarkets, Los Angeles sweatshops, and Taiwanese department stores.

Other essays seek to make theoretical sense of increasingly de-centered production chains, fluid work relations, and uncertain employment. Individually and collectively the authors construct a new critical study of work, highlighting the connections between geography, technology, gender, race, and class. They offer an accessible and flexible approach to the study of workplace relations and production organization -- and even  the notion of work itself.

Table of Contents

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  1. Cover
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  1. Frontmatter
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  1. Contents
  2. pp. -
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  1. Acknowledgments
  2. pp. vii- viii
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  1. Introduction
  1. Making Sense of Work in the Twenty-First Century
  2. pp. 3-20
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  1. Part I: Continuity and Change
  1. 1. Dwelling in Capitalism, Traveling Through Socialism
  2. pp. 21-44
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  1. 2. Do Capitalists Matter in the Capitalist Labor Process? Collective Capacities, Group Interests, and Management Prerogatives, c. 1886-1904
  2. pp. 45-70
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  1. Part II: Service and Service Sector Workers
  1. 3. Gender, Race, and the Organization of Reproductive Labor
  2. pp. 71-82
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  1. 4. The Body as a Contested Terrain for Labor Control: Cosmetics Retailers in Department Stores and Direct Selling
  2. pp. 83-105
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  1. 5. Silent Rebellions in the Capitalist Paradise: A Brazil-Quebec Comparison
  2. pp. 106-126
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  1. Part III: Production and Industrial Workers
  1. 6. Flexible Despotism: The Intensification of Insecurity and Uncertainty in the Lives of Silicon Valley's High-Tech Assembly Workers
  2. pp. 127-154
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  1. 7. The Challenge of Organizing in a Globalized/Flexible Industry: The Case of the Apparel Industry in Los Angeles
  2. pp. 155-178
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  1. 8. Transcending Taylorism and Fordism? Three Decades of Work Restructuring
  2. pp. 179-195
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  1. 9. Manufacturing Compromise: The Dynamics of Race and Class Among South African Shop Stewards in the 1990s
  2. pp. 196-214
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  1. Part IV: Professional and Technical Workers
  1. 10. "Globalization": The Next Tactic in the Fifty Year Struggle of Labor and Capital in Software Production
  2. pp. 215-235
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  1. 11. Controlling Technical Workers in Alternative Work Arrangements: Rethinking the Work Contract
  2. pp. 236-257
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  1. 12. Net-Working for a Living: Irish Software Developers in the Global Workplace
  2. pp. 258-282
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  1. About the Contributors
  2. pp. 283-285
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