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This book documents a worrisome gap between principles and practice in democratic governance. The State of Access is a comparative, cross-disciplinary exploration of the ways in which democratic institutions fail or succeed to create the equal opportunities that they have promised to deliver to the people they serve. In theory, rules and regulations may formally guarantee access to democratic processes, public services, and justice. But reality routinely disappoints, for a number of reasons—exclusionary policymaking, insufficient attention to minorities, underfunded institutions, inflexible bureaucracies. The State of Access helps close the gap between the potential and performance in democratic governance.

Table of Contents

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  1. Cover
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  1. Title Page, Copyright
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  1. Contents
  2. pp. v-vii
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  1. Preface
  2. pp. ix-xii
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  1. Part I. Access and the State
  2. pp. 1-2
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  1. 1. The Castle and the Village:The Many Faces of Limited Access
  2. pp. 3-34
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  1. Part II. Access to Political Decisionmaking
  2. pp. 35-36
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  1. 2. Toward Participatory Inclusion:A Gender Analysis of Community Forestry in South Asia
  2. pp. 37-70
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  1. 3. Access to Government in Eastern Europe:Environmental Policymaking in Hungary
  2. pp. 71-92
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  1. Part III. Access to the Economy
  2. pp. 93-94
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  1. 4. Economic Entitlements: Facilitating Immigrant Entrepreneurship
  2. pp. 95-116
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  1. 5. Appropriate Fit: Service Delivery beyond Bureaucracy
  2. pp. 117-134
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  1. Part IV. Access to Public Services
  2. pp. 135-136
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  1. 6. Revenues and Access to Public Benefits
  2. pp. 137-147
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  1. 7. Bureaucratic Bias and Access to Public Services: The Fight against Non-Take-Up
  2. pp. 148-166
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  1. 8. Providing Services to the Marginalized: Anatomy of an Access Paradox
  2. pp. 167-188
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  1. Part V. Access to Accountable Government
  2. pp. 189-190
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  1. 9. Calling 311: Citizen Relationship Management in Miami-Dade County
  2. pp. 191-206
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  1. 10. Demanding to Be Served: Holding Governments to Account for Improved Access
  2. pp. 207-226
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  1. Part VI. Access to Justice
  2. pp. 227-228
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  1. 11. Access to Justice in the United States: Narrowing the Gap between Principle and Practice
  2. pp. 229-249
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  1. 12. Legal Empowerment of the Poor: Innovating Access to Justice
  2. pp. 250-272
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  1. Part VII. The Access Agenda
  2. pp. 273-274
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  1. 13. The Dynamics of Access: Understanding “the Mismatch”
  2. pp. 275-286
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  1. Contributors
  2. pp. 287-288
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  1. Index
  2. pp. 289-298
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