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EPDF and EPUB available Open Access under CC-BY-NC-ND licence. Human service work is performed in many places – hospitals, shelters, households, prisons, schools, clinics – and is characterised by a complex mixture of organising principles, relations and rules. Using ethnographic methods, researchers can investigate these site-specific complexities, providing multi-dimensional and compelling analyses. Bringing together both theoretical and practical material, this book shows researchers how ethnography can be carried out within human service settings. It provides an invaluable guide on how to apply ethnographic creativeness and offers a more humanistic and context-sensitive approach in the field of health and social care to generating valid knowledge about today’s service work.

Table of Contents

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  1. Cover
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  1. Title Page, Copyright
  2. pp. i-ii
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  1. Contents
  2. pp. iii-iv
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  1. About the editors
  2. p. v
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  1. Notes on contributors
  2. pp. vi-x
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  1. Introduction: What is human service ethnography?
  2. Jaber F. Gubrium and Katarina Jacobsson
  3. pp. 1-16
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  1. PART I. Capturing professional relevance
  1. Shadowing care workers when they're 'doing nothing'
  2. Doris Lydahl
  3. pp. 19-34
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  1. Two worlds of professional relevance in a small village
  2. Christel Avendal
  3. pp. 35-48
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  1. Capturing the organization of emotions in child welfare decision-making
  2. Tea Torbenfeldt Bengtsson
  3. pp. 49-64
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  1. PART II. Grasping empirical complexity
  1. Sensitizing concepts in studies of homelessness and disability
  2. Nanna Mik-Meyer
  3. pp. 67-82
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  1. Grasping the social life of documents in human service practice
  2. Emilie Morwenna Whitaker
  3. pp. 83-100
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  1. Debating dementia care logics
  2. Cíntia Engel, Janaína Aredes and Annette Leibing
  3. pp. 101-116
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  1. PART III. Challenges of multi-sitedness
  1. Social worlds of person-centred, multi-sited ethnography
  2. Aleksandra Bartoszko
  3. pp. 119-132
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  1. 'Facting' in a case of concealed pregnancy
  2. Lucy Sheehan
  3. pp. 133-152
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  1. Ethnographic challenges of fragmented human services
  2. Tarja Pösö
  3. pp. 153-168
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  1. PART IV. Noticings from ethnographic distance
  1. Ethnographic discovery after fieldwork on troubled youth
  2. Malin Åkerström and David Wästerfors
  3. pp. 171-190
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  1. Looking beyond the police-as-control narrative
  2. David Sausdal
  3. pp. 191-208
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  1. Embracing lessons from ethnography in non-Western prisons
  2. Andrew M. Jefferson
  3. pp. 209-226
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  1. Index
  2. pp. 227-232
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  1. Back Cover
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