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Amid the roiling debate over the impact of the internet on democracy, we reflect on a recent contribution to this topic in these pages by Francis Fukuyama, who proposes that internet companies open their platforms to outside content-moderation services. We support exploring new approaches that promote greater user control and autonomy on social media platforms but take issue with his narrow definition of the problem. While the core issues of agency and power in democratic systems will not be resolved by better technology, improving design can make a positive impact. Whole-of-society problems will ultimately require whole-of-society thinking and action.