In lieu of an abstract, here is a brief excerpt of the content:

  • The Viability of Live Online Reference: An AssessmentSupplementary Material
  • Lisa R. Horowitz, Patricia A. Flanagan, and Deborah L. Helman

Appendix 1: Ask Us! – Live User Survey, Fall 2002 – MIT Libraries
[Download PDF file]

Appendix 2: MIT Libraries Research Help Survey – 2002: Results Summary
[Download PDF file]

Full article available here: The Viability of Live Online Reference: An Assessment

...

Additional Information

ISSN
1530-7131
Print ISSN
1531-2542
Launched on MUSE
2018-04-07
Open Access
No
Back To Top

This website uses cookies to ensure you get the best experience on our website. Without cookies your experience may not be seamless.