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  • Contributors

Tobias Conte is Department Manager of the group "Information Management and Systems" at the Research Center for Information Technology (FZI) in Karlsruhe, Germany, and Head of the research group "Corporate & Cloud Services" at the Institute of Information Management and Systems (IISM), Karlsruhe Institute of Technology (KIT). He is also associated senior researcher at the Karlsruhe Service Research Institute (KSRI). Tobias' research focus is on economics in service networks, and on incentives of participants in such networks, in particular.

Tobias Conte received his doctoral degree in economics in 2010 from KIT. He studied Information Management and Engineering at the Universität Karlsruhe (TH) and the University of California, Santa Barbara (UCSB).

Benjamin Blau is working in the Office of the COO at SAP AG in the field of process optimization and business information strategy. Prior to his career in the software industry, he studied Information Management and Engineering at the Universität Karlsruhe (TH) in Germany with focus on information and knowledge management, artificial intelligence and eFinance. In parallel, he complemented his studies – as part of a foreign student program – at the University of California, Santa Barbara. He received his Diploma degree in Information Management and Engineering in 2007. Subsequently he worked as a research assistant at the Research Center for Information Technologies (FZI) and as a Ph.D. candidate at the Institute of Information Systems and Management (IISM) at the Karlsruhe Institute of Technology (KIT) in Germany.

He received his Ph.D. in Economics in 2009. Consecutively, he was Head of the research division "Corporate & Cloud Services" at the Institute of Information Systems and Management (IISM) and the Karlsruhe Service Research Institute (KSRI).

Gerhard Satzger is Director of the Karlsruhe Service Research Institute, an innovative "industry-on-campus" institution founded by IBM and the Karlsruhe Institute of Technology (KIT) in Germany. He is heading the research group "Service Innovation & Management"; his research interests are the development and management of IT-based and IT-supported services. Prof. Satzger is actively involved in the development of service research, serving also on task forces for the federally funded High-Tech-Strategy in Germany as well as a number of academic and industry boards. [End Page 99]

Prior to his appointment in Karlsruhe, he was CFO of IBM's Global Technology Services business in Germany and other parts of Europe and has a broad background of national and international management positions in IBM. He has obtained a Ph.D. ("Habilitation") of the University of Augsburg based on his work on "Capital intensive services in global markets" - after receiving a Ph.D. in Information Systems from the University of Giessen and an MBA from Oregon State University / USA. Gerhard Satzger had graduated from the Universität Karlsruhe (TH) with a degree in Business Engineering.

Clemens van Dinther is head of the research group "eEnergy and Smart Living" at the Karlsruhe Institute of Technology. From 2009-2010 he was temporarily head of the Group "Market and Information Engineering" of the Institute of Information Management and Systems (IISM). He is associated member to the Karlsruhe Service Research Institute (KSRI) at the Karlsruhe Institute of Technology (KIT). His interests are in allocation and incentive mechanisms for Service Value Networks and distributed energy networks. From 2005-2009 he worked as Department Manager at the Research Center for Information Technology in Karlsruhe.

He received his Doctoral degree in economics in 2006 from Universität Karlsruhe (TH). Clemens studied Business Engineering and Management at the Universität Karlsruhe (TH) and the National University of Ireland, Galway.

Christof Weinhardt is professor for Information Management and Systems at the Karlsruhe Institute of Technology (KIT), heading the group "Information and Market Engineering" (IM). He is also Vice Dean of Research at the School of Economics and Business Engineering at KIT. Further, Christof Weinhardt is Director of the Research Center for Information Technology (FZI), Karlsruhe, and Director of the Karlsruhe Service Research Institute (KSRI). His research focus is set on interdisciplinary topics related to Information Engineering, especially Market Engineering with applications in, for instance, IT services, energy and financial markets, and telecommunications, serving also on the Committee of Enquiry "Internet and the Digital Society" of the Federal Diet of Germany.

Prior to that, Christof...

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