Veena Adlakha is a professor of Operations Management at the Merrick School of Business at the University of Baltimore, Maryland. She received her M.S. degree in Mathematics from Stanford University and the Ph.D. in Operations Research from the University of North Carolina at Chapel Hill. Her research on discrete event simulation, stochastic activity networks, and fixed-charge transportation problem has appeared in several journals including Networks, European Journal of Operational Research, Management Science, SIMULATION, Stochastic Models, Operations Research, and OMEGA. Dr. Adlakha served as the Executive Director of the Production and Operations Management Society (POMS) for 1990-95. She served as the managing editor of the POM journal for 1991-95. Her current research interests include fixed-charge transportation problem, total quality management, and web-based education.
A.K. Aggarwal is a Fulbright Scholar and Lockheed Martin Research Professor in the Accounting and Management Information Systems at the Merrick School of Business at the University of Baltimore. Dr. Aggarwal has published in many journals, including Computers and Operations Research, Decision Sciences, Information and Management, Production and Operation Management, Total Quality Management & Business Excellence, International Journal of Web-Based Learning and Teaching Technologies, Journal of EUC, Transactions of DSS, and many national and international professional proceedings. He has edited two books on Web-based education: Web-Based Teaching: Opportunities and Challenges and Web-Based Education: Learning from Experiences. He has also been a part of several consulting projects for the State of Maryland and the City of Baltimore. His current research interests include Web-based teaching, model-based organizational systems, Web-based systems and educational issues in Management Information Systems.
Mikko Berg (M.Sc.), a researcher of human cognition, is currently focusing on visual attention and tools that facilitate perceptual processing. His Ph.D. studies deal with visual representations of complex multi-dimensional information. One spare time activity of this engineer is that he attempts to work his way to the field of psychology on another Master's program. In addition, he tries to solve a particular problem setting of Go (Weiqi). He has reached the amateur Shodan level in this 4000-year-old Chinese strategy game. The complexity of Go far exceeds the complexity [End Page 85] of chess and for that reason the game requires developed visual perception in addition to rational thinking.
Walter Brenner is Professor of Information Systems at the University of St. Gallen and Managing Director of the Institute of Information Management. His research focuses on integrated information management, customer relationship management, and innovative technologies.
Mauri Kaipainen works as professor of new media at Tallinn University and as an affiliate researcher at the Center of Knowledge and Innovation Research, Helsinki School of Economics. He studied education, musicology, and cognitive science at the University of Helsinki and earned his Ph.D. in 1994 from the same university. His approach to interactive media is based on the view of cognition as explorative activity of the embodied mind in its material, social, and informational environment, building on the findings of cognitive psychology and systems sciences. He uses low-level metadata, or "soft ontologies" and nature-like computational models as his core methodologies.
Docent, Ph.D. ILPO KOJO, Center for Knowledge and Innovation Research (CKIR) at the Helsinki School of Economics, works as senior researcher. His main research interest is human visual cognition, eye movements, and visualization.
Lutz Kolbe heads the Competence Center Customer Management at the Institute of Information Management and teaches at the University of St. Gallen, Switzerland. His research interests are customer relationship management, security management as well as advanced technologies in the residential environment.
Topias Marttila received his Master's degree in computer science from the University of Helsinki in 2004. Since then he has been working as a researcher and the technical coordinator of Crucible Studio, a group researching interactive storytelling in new media. Crucible Studio is based in the University of Art and Design Helsinki.
Tigineh Mersha is Professor of Operations Management at the University of Baltimore. His research interests include service operations management, quality and productivity improvement, and management issues in emerging economies. He has published in various professional and academic journals including Journal of Operations Management, International...