Ari-Veikko Anttiroiko is an Adjunct Professor in the Department of Regional Studies, University of Tampere, Finland. He has conducted and directed several research projects, including The Future of Electronic Services in Local Government and the Local Governance in the Information Society financed by the Academy of Finland. He has worked as an expert in several national and international e-government projects. His academic contributions include in a nutshell nearly 30 monographs, approximately 40 articles, and a large number of conference papers. He holds memberships in several scientific organizations and editorial boards.
Michael Davern is Associate Professor and Director of the Master of Business and IT in the Faculty of Economics and Commerce at the University of Melbourne. He received his Ph.D. from the University of Minnesota. As co-founder of the Association for Information Systems Special Interest Group on Cognitive Research, his research interests are primarily behavioral. Specifically his work is focused on the behavioral and business process aspects of information use, particularly in the context of decision technologies. He has published in leading journals such as Journal of Management Information Systems, and conferences such as Hawaii International Conference on Systems Sciences and International Conference on Information Systems. He has also served as an Associate Editor for the latter, both in Human-Computer Interaction and in Business Value of IT. He has given invited research presentations in six countries.
John Fraser has a main interest in the effective use of new technology. This brings together social, technological and business process issues. He has knowledge and experience of all three, and of the interactions and dependencies between them. He is currently exploring the design and use of electronic forms by government. One question is how to help the designers of forms to take advantage of knowledge about the transactions they are enabling. Another is how to take into account users' attitudes to trust. John has been on the program committee of ISMICK (International Symposium on the Management of Corporate Knowledge) and he was a founding member of AI Petro, the European conference on artificial intelligence in petroleum. He is an expert adviser to the European Community on applications for research funds. [End Page 101]
Panagiotis Georgiadis is an Associate Professor in the Department of Informatics and Telecommunications of the University of Athens and head of the e-Gov lab. He holds a B.Sc. in Physics and an M.Sc. and Ph.D. in Computer Science. He has been a regular member of the Senate of the University of Athens, Director of the Computer Systems & Applications Division of the Department of Informatics, Secretary General for Information Systems of the Greek Ministry of Finance (1997-2002), and Secretary General for e-Government (2002-2004). He has authored more than fifty scientific articles in journals and conferences, and contributed in national and European research projects.
Simon Haston is a consultant in the e-Government division of the City of Edinburgh, specializing in the area of corporate services. In the context of the SmartGov project, he has led users of the SmartGov platform in the phases of requirements analysis, platform installation, development, and evaluation.
Arnold Kamis is an Assistant Professor of Computer Information Systems at Bentley College. His teaching and research interests are in electronic business, decision support technologies, and human-computer interaction. His publications appear in Communications of the Association for Computing Machinery, Communications of the Association for Information Systems, The Database for Advances in Information Systems and in the proceedings of the Hawaii International Conference on System Sciences, SIG IS Cognitive Research Workshop, Americas Conference on Information Systems (winner of a best paper award), Workshop on Information Technologies and Systems and North American Case Research Association. He serves as a chair for the HICSS Minitrack on Electronic Marketing and is the Web Site Editor for the Journal of Management Information Systems.
George Lepouras is an Assistant Professor in the department of Computer Science and Technology of the University of Peloponnese. He holds a B.Sc. in Mathematics (1991) from University of Athens, an Msc in Information Technology (1992) from University of Strathclyde, Scotland and a Ph.D. in Human-Computer Interaction (2000) from the University of Athens. Dr. Lepouras...