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portal: Libraries and the Academy 5.2 (2005) 285-286

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Copyright for Teachers and Librarians, Rebecca P. Butler. New York: Neal-Schuman Publishers, 2004. 200 p. $59.95 (ISBN: 1-55570-500-6)
Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan, Janet Brennan Croft. New York: Haworth Press, 2004. 84 p. $19.95 softcover (ISBN: 0-7890-2559-0), $29.95 hardcover (ISBN: 0-7890-2558-2). Published simultaneously as Journal of Interlibrary Loan, Document Delivery & Information Supply, vol. 14, no. 3

While geared to a K-12 audience, Butler's comprehensive handbook should be of general interest because of its clear organization and explanations. Based on material gathered from years of teaching classes and workshops on copyright, she covers the basics of copyright law, fair use, public domain, and permissions in a simple and easy-to-understand manner. In addition, there are separate chapters on the copyright challenges of media, the Internet, software, and distance learning. Helpful guides such as a sample permissions letter and decision flowcharts for determining fair use for all types of information resources increase the value of this book and make it useful well beyond its intended audience.

As the title suggests, Croft's focus is similar but more targeted to e-reserves and interlibrary loan. While she covers much of the same territory as Butler in the area of copyright basics, she does not do so as effectively from a practical perspective. She raises many questions—for example, what to consider when developing policies—without providing the useful tools and models that Butler's book offers. Interlibrary loan and reserves staff, instruction librarians, and others in academic libraries looking for clear explanations and helpful guidance when dealing with knotty copyright problems and questions will be served better by the Butler work. (L.G.)

Creating the Customer-Driven Library: Building on the Bookstore Model, Jeannette Woodward. Chicago: American Library Association, 2005. 256 p. $38.00, $34.20 for ALA members (ISBN: 0-8389-0888-8)

Woodward capitalizes on thepopularity of bookstores by identifying lessons learned from their success that can benefit libraries. She compares the customer experience in both settings and makes several recommendations about enhancements that libraries should consider adopting such as signage, displays, and comfortable furnishings. In addition, she discusses the how-tos of marketing plans, publicity and public relations, and outreach to e-customers. Finally, she tackles the dreaded food and drink controversy. While geared towards public libraries, academic libraries can also benefit from Woodward's perspectives and suggestions. (L.G.)

Innovations in Science and Technology Libraries, ed. William Miller and Rita M. Pellen. New York: Haworth Press, 2004. 428 p. $49.95 softcover (ISBN: 0789023652), $69.95 hardcover (ISBN: 0789023644). Published simultaneously as Science & Technology Libraries vol. 24, nos. 1-2 and vol. 24, nos. 3-4

This hefty volume describes a broad range of programs and services offered in, but not always unique to, science and technology libraries, including chat services, institutional repositories, digital library projects and partnerships, electronic journals, and information literacy programs. Librarians new to science librarianship will find the articles [End Page 285] useful for the diverse range of topics covered. Of particular interest are articles on programs of the National Agricultural Library and Los Alamos National Laboratory and overviews of issues such as the scholarly publishing crisis in the sciences. Kate Manuel's article on information literacy in the sciences is also a standout. (L.G.)

Library Collection Assessment Through Statistical Sampling, Brian J. Baird. Lanham, MD: Scarecrow Press, 2004. 128 p. $29.95 paper (ISBN: 0-8108-5038-9)

Good things come in small packages, as Brian Baird demonstrates in this handy guide to collection assessment for development and preservation. Using the Balanced Scorecard approach, he provides a set of questions for a comprehensive collection survey along with techniques for conducting the survey (such as use of PDAs) and analyzing the data. The title is a bit misleading. While statistical sampling is covered briefly, a reader expecting more detailed and in depth discussion of sampling techniques and strategies will be disappointed. Nevertheless, the value of the...


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