Outcomes Assessment in Higher Education: Views and Perspectives (review)

In the fall of 2000, the Higher Learning Commission visited our campus on a re-accreditation site visit. The following spring we received their report—we were reaccredited but they would be back for a "focused visit" in 2005 to look at our progress on assessment of student learning. That summer, I took on the task of "capacity building" in an effort to develop a positive and sustainable assessment of student learning culture at a large, public land-grant institution. I have since met with dozens of people to talk about student learning outcomes, assessment criteria and measures, and using assessment results to improve student learning. I found it almost impossible to get through this book! In virtually every chapter, I found myself taking time to highlight interesting or essential parts, make notes in the margins, or notes to myself about what I need to do with this or that section. My notes were comments like: "The Provost must see this ASAP"; "This is exactly the argument that I've been having with Professor __________ in biology for two years"; "Every department head needs this list and this chart tomorrow;" "I told them that's how it's supposed to happen!"

This book addresses real issues. It reflects on precisely the kinds of challenges that I and my colleagues from across the country experience every day in our work. I found that many of the articles provided a barometer of sorts for me. I found myself assessing our progress and reflecting on the "opportunities" still ahead. The experts in this volume have described the path that promises to lead eventually to an effective "culture of assessment" at our institutions. In several of the articles, the authors provide progress checklists, which one can use to mark off accomplishments and see very clearly the direction and purpose of the next step.

When I started in this work three years ago, I began to create an assessment of student learning handbook for department heads. I included three papers as critical background reading: "Assessment Measures and Methods: Advice from NCA," by Cecilia Lopez (North Central Association Commission on Institutions of Higher Education: Opportunities for Improvement: Advice from Consultant-Evaluators on Programs to Assess Student Learning, March 1996); "Assessment of Student Achievement: Levels of Implementation," from NCA's Handbook of Accreditation, 2nd edition (March 2000); and "Moving from Paperwork to Pedagogy: Channeling Intellectual Curiosity into a Commitment to Assessment," by Peggy Maki, former director of assessment for the American Association for Higher Education (AAHE Bulletin, May 2002, pp. 3-5). In addition, I highly recommended Mary Huba and Jann Freed's Learner-Centered Assessment on College Campuses (Boston, MA: Allyn and Bacon, 2000), itself ahandbook of sorts for faculty who are beginning to develop a "culture of evidence" within their degree programs. Now, in the fall of 2004, I am recommending to the provost that every College Assessment Committee have a copy of Outcomes Assessment in Higher Education.

This book offers four things: (1) a review of the mandate for the kind of accountability that is addressed by assessment of student learning processes (Chapter 4, "Institutional Assessment Planning"); (2) a series of very practical and concise "how-to" instructions that reflect what I have seen work (Chapter 5, "Developing an Assessment Plan to Learn about Student Learning"); (3) some models of specific approaches that share with us some of the barriers that were encountered and overcome along the way to effective change (Chapter 9, "Evolving an Assessment of Impact on Pedagogy, Learning, and Library Support of Teaching with Digital Images" and Chapter 10, "Outcomes Assessment in a College Library: An Instructional Case Study"); and (4) a summary of the progress that has been made in colleges and universities across the country so that we have a context in which to evaluate our progress (Chapter 3, "A Decade of Assessing Student Learning: What We Have Learned, and What is Next").

One of the...