1. Consumer Facing Health Care Systems
  2. Ali Sunyaev
  3. pp. 1-23
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  1. Focus, Goal and Roles in E-Service Design: Five Ideal Types of the Design Process
  2. Göran Goldkuhl, Erik Perjons
  3. pp. 24-45
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  1. Case Studies of Implementation of Interactive E-Health Tools on Hospital Web Sites
  2. Edgar Huang, Chiu-chi Angela Chang
  3. pp. 46-61
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  1. Contributors
  2. pp. 62-63
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