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  Volume 12, Number 3, July 2012

Table of Contents

guest editorial

Scholarly Communication: a Lament and a Call for Change

pp. 237-258 | DOI: 10.1353/pla.2012.0025


Enduring Visions of Instruction in Academic Libraries: A Review of a Spirited Early Twentieth-Century Discussion

pp. 259-281 | DOI: 10.1353/pla.2012.0027

Performance-based Assessment in an Online Course: Comparing Different Types of Information Literacy Instruction

pp. 283-298 | DOI: 10.1353/pla.2012.0029

Implementing the Customer Contact Center: An Opportunity to Create a Valid Measurement System for Assessing and Improving a Library's Telephone Services

pp. 299-314 | DOI: 10.1353/pla.2012.0031

Incoming Graduate Students in the Social Sciences: How Much Do They Really Know About Library Research?

pp. 315-335 | DOI: 10.1353/pla.2012.0032


Infringement Nation: Copyright 2.0 and You (review)

pp. 337-338 | DOI: 10.1353/pla.2012.0023

Middle Management in Academic and Public Libraries (review)

pp. 338-339 | DOI: 10.1353/pla.2012.0024

Mob Rule Learning: Camps, Unconferences, and Trashing the Talking Head (review)

p. 340 | DOI: 10.1353/pla.2012.0026

Open Access to STM Information: Trends, Models, and Strategies for Libraries (review)

p. 341 | DOI: 10.1353/pla.2012.0028

Briefly Noted

p. 342 | DOI: 10.1353/pla.2012.0030

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