In this Issue
Electronic services, through information systems (IS) and information technologies (IT), are transforming businesses, economies, and societies. Modern electronic services consist of wide-ranging digital information infrastructures or services that leverage the Internet or the Web (e.g., e-commerce, e-business, fintech, e-health, e-government, and many more). e-Service Journal is a refereed international journal, that serves as an important forum for pioneering research on the foundations, design, development, delivery, management, evaluation, and impact of electronic services in any form or application. The journal publishes innovative research on all aspects of electronic services from analytical, behavioral, and technological perspectives.
published by
Indiana University Pressviewing issue
Volume 7, Number 1, Fall 2010Editorial Board
Editorial Office Contact Information:
Indiana University
Kelley School of Business
Godfrey Graduate and Executive Education Center, Room 2000S
1275 E. Tenth Street
Bloomington, IN 47405
Phone: 812.855.2641
E-mail: venkat@indiana.edu
Editor-in-Chief:
Dr. Ramesh Venkatarama
Managing Editor:
Chad Christensen
Executive Editor:
Laku Chidambaram
Senior Editors:
Ellen Christiaanse
Maung Sein
Bernard Tan
Ramesh Venkataraman
Associate Editors:
Annil Aggarwal
Philip E. Agre
Andrea Back
Kelly Burke
Nik Dalal
Sid Davis
Amitave Dutta
Mike Ewing
Jane Fountain
Jaglish Gangolly
Jon Gant
Monica Garfield
Āke Grönlund
Timothy R. Hill
Dianne Jordan
Stefan Klein
Yogesh Malhotra
Gloria Mark
John Mooney
Loren Olfman
Aspy Palia
William C. Perkins
Cara Okleshen Peters
Nicolau Reinhard
Jennifer Rowley
Carsten Sørensen
Thomas Stafford
Lai Lai Tung
Virpi Tuunainen
Chelly Vician
K.K. Wei
Assistant Editor:
Terrance Schoonover
Distinguished Board of Advisors:
A. James Barnes
Izak Benbasat
Robert P. Bostrom
Mike Dunn
John Fernandez
Sid Huff
Sirkka Jarvenpaa
Kenneth L. Kraemer
William F. Miller
James L. Perry
Henk Sol
Detmar W. Straub
M.A. Venkataramanan
Michael Vitale
Richard T. Watson
Robert W. Zmud
Associate Editors:
Anil Aggarwal
Philip E. Agre
Andrea Back
Kelly Burke
Nik Dalal
Sid Davis
Amitava Dutta
Mike Ewing
Jane Fountain
Jagdish Gangolly
Jon Gant
Monica Garfield
Åke Grönlund
Timothy R. Hill
Dianne Jordan
Stefan Klein
Yogesh Malhotra
Gloria Mark
John Mooney
Lorne Olfman
Aspy Palia
William C. Perkins
Cara Okleshen Peters
Nicolau Reinhard
Jennifer Rowley
Carsten Sørensen
Lai Lai Tung
Virpi Kristiina Tuunainen
Chelley Vician
K.K. Wei