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169 The Authors Carolyn J. Hill is an associate professor of public policy at Georgetown University. She received her MA in public policy analysis in 1996 from the La Follette Institute at the University of Wisconsin–Madison and her PhD in 2001 from the Harris Graduate School of Public Policy Studies at the University of Chicago. Hill’s research focuses on whether and why public programs are effective, and how they can be improved. She is the author of Improving Governance: A New Logic for Empirical Research (with Laurence E. Lynn Jr. and Carolyn J. Heinrich, Georgetown University Press 2002) and Public Management: A Three-Dimensional Approach (with Laurence E. Lynn Jr., CQ Press 2008). Her work has been published in the Journal of Public Administration Research and Theory, the Journal of Policy Analysis and Management, the Review of Economics and Statistics, Health Services Research, and the Journal of Research on Educational Effectiveness. Harry J. Holzer is a professor of public policy at Georgetown University and a senior fellow at the Urban Institute in Washington, DC. He is a former chief economist for the U.S. Department of Labor and a former professor of economics at Michigan State University. He received his BA from Harvard in 1978 and his PhD in economics from Harvard in 1983. He is a senior affiliate of the National Poverty Center at the University of Michigan and a research affiliate of the Institute for Research on Poverty at the University of Wisconsin– Madison. He is also a nonresident senior fellow with the Brookings Metropolitan Policy Program and a member of the editorial board at the Journal of Policy Analysis and Management. Holzer’s research has focused primarily on the labor market problems of low-wage workers and other disadvantaged groups. His books include The Black Youth Employment Crisis (coedited with Richard Freeman, University of Chicago Press 1986), What Employers Want: Job Prospects for LessEducated Workers (Russell Sage Foundation 1996), Employers and Welfare Recipients: The Effects of Welfare Reform in the Workplace (with Michael Stoll, Public Policy Institute of California 2001), Moving Up or Moving On: Who Advances in the Low-Wage Labor Market (with Fredrik Andersson and Julia Lane, Russell Sage Foundation 2005), Reconnecting Disadvantaged Young Men (with Peter Edelman and Paul Offner, Urban Institute Press 2006), and Reshaping the American Workforce in a Changing Economy (coedited with Demetra Smith Nightingale, Urban Institute Press 2007). 170 The Authors Henry Chen is a research associate at Harvard Business School. He received his BA from Northwestern University in 2003. From 2003 to 2007 he was a Research Associate at the Urban Institute. His research has focused on the personal finance, employment, and education patterns of low-income families and other disadvantaged groups. ...


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