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Further Reading
- Hong Kong University Press, HKU
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Further Reading 299 Further Reading Chapter 1 Concepts, Principles and Evolution Cheung, A.B.L. and Blundell, C. (1996), “The development of tenant involvement strategies in Hong Kong: a preliminary review,” Hong Kong Public Administration, 5(2), pp. 105–119. Li, L.H. and Siu, A. (2001), “Privatising management services in subsidised housing in Hong Kong”, Property Management, 19(1), pp.37–49. Yip, N.M. (2001), “Tenant participation and the management of public housing: The Estate Management Advisory Committee of Hong Kong”, Property Management, 19 (1), pp. 10– 18. Yip, N.M. and Li, S.C.F. (1997), “Tenant involvement in Hong Kong: the first five year of the Estate Management Advisory Committee,” Public Policy and Administration, 6(2): 119–136. Chapter 3 Management of Residential and Recreational Facilities Cairncross, L., Clapham, D. and Goodlad, R. (1997), Housing Management, Consumers and Citizens, London: Routledge. Yip, N.M. (2003), “Managing and serving the estates”, in Y.M. Yeung and T.K.Y. Wong (eds.), Fifty Years of Public Housing in Hong Kong: A Golden Jubilee Review and Appraisal, Hong Kong: The Chinese University Press, pp. 357–382. Chapter 4 Management of Shopping Centres White, J.R. and Gray, K.D. (eds.) (1996), Shopping Centers and Other Retail Properties: Investment, Development, Financing, and Management, New York: John Wiley & Sons. Chapter 5 Management of Maintenance Kelly, A. (1997), Maintenance Strategy, Boston: Butterworth-Heinemann. Kelly, A. (1997), Maintenance Organization and Systems, Oxford; Woburn, Mass.: ButterworthHeinemann . Kister, T.C. (2005), Maintenance Planning and Scheduling, Butterworth-Heinemann. Mobley, R.K. (2004), Maintenance Fundamentals, Boston, MA: Elsevier/Butterworth-Heinemann. 300 Further Reading Mobley, R.K. (2002), An Introduction to Predictive Maintenance, Amsterdam; New York: Butterworth-Heinemann. Palmer, R.D. (2005), Maintenance Planning and Scheduling Handbook, McGraw-Hill. Peters, R.W. (2006), Maintenance Benchmarking and Best Practices, McGraw-Hill Smith, A.M. and Hinchcliffe, G.R. (2004), RCM: Gateway to World Class Maintenance, Burlington: Elsevier Butterworth-Heinemann. Chapter 6 Financial Management Kirkland, K. and Howard, S. (1998), Simple and Practical Accounting with Computers: A Guide to the Benefits of Computerised Accounts, London: Kogan Page. Chapter 8 Property Risk Management Alexander, K. (1992), “Facilities risk management”, Facilities, 10(4), pp.14–18. Bettis, R.A. and Thomas, H. (1990), Risk, Strategy and Management, Greenwich, Conn.: JAI Press. Cooper, M. (1995), Health and Safety Training, Hertfordshire: Technical Communications Ltd. Cox, S.J. and Tait, W.R.S. (1991), Reliability, Safety and Risk Management: an Integrated Approach, Oxford: New York: Butterworth-Heinemann. Hollman, K.W. and Forrest, J.E. (1991), “Risk management in a service business”, International Journal of Service Industry Management, 2(2), pp. 49–65. Chapter 10 Professional Ethics and Attitude Bedell, G. (2000), 3 Steps to Yes: The Gentle Art of Getting Your Way, New York: Crown Business. Bell, A.H. and Smith, D.M. (2003), Motivating Yourself for Achievement, Upper Saddle River, N.J.:: Prentice Hall. Bender, M. (2004), Operation Excellence: Succeeding in Business and Life, the U.S. Military Way, New York: American Management Association. Boldt, L.G.. (2001), How To Be, Do, or Have Anything: A Practical Guide To Creative Empowerment, Berkeley, California: Ten Speed Press, Bronson, P. (2003), What Should I Do With My Life?, New York: Random House. Davies, C. (1992), Housing for Life: A Guide to Housing Management Practices, London: E & FN Spon. Davies, C. (1992), Housing Management: Changing Practice, Basingstoke: Macmillan. Ellen Frankel, P., Miller, F.D. and Jeffrey, P. (2004), Morality and Politics, Cambridge, United Kindgom: Cambridge University Press. Garratt, B (2000), The Twelve Organization Capabilities: Valuing People at Work, London: HarperCollinsBusiness. Kleiner, A. and Roth, G. (1997), “How to make experience your company’s best teacher”, Harvard Business Review, Vol. 75, No. 5, pp. 172–177. Mink, O.G., Owen, K.Q. and Mink, B.P. (1993), Developing High Performance People: the Art of Coaching, Reading, Mass.: Addison-Wesley. Pierce, C. (2001), The Effective Director: The Essential Guide to Director & Board Development, London: Kogan Page. Sheeran, P.J. (1993) Ethics in Public Administration, Westport Connecticut: Praeger. The Hong Kong Institute of Housing (2005), Annual Year Book 2005, Hong Kong: The Hong Kong Institute of Housing. Whitmore, J. (1996), Coaching for Performance, London: Nicholas Brealey Pub. [44.211.117.101] Project MUSE (2024-03-28 11:06 GMT) Further Reading 301 Chapter 12 Quality Management in Property Management Atkinson, P.E. (1990), Creating Culture Change: The Key to Successful Total Quality Management, Kempston, Bedford: IFS Ltd. Domingo, R.T. (1997), Quality Means Survival: Caveat Vendidor, Let the Seller Beware, Upper Saddle River...