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References 293 References CHAPTER 1 Chan, K.W. (2003), “Resident organizations”, in Y.M. Yeung and T.K.Y. Wong (eds.), Fifty Years of Public Housing in Hong Kong –— A Golden Jubilee Review and Appraisal, Hong Kong: The Chinese University of Hong Kong, pp.383-–407. Hong Kong Housing Authority (1995), Annual Report, Hong Kong: Housing Authority. Hong Kong Housing Authority (2006), Divestment of Retail and Car Parking Facilities [online], Hong Kong, available from: http://www.housingauthority.gov.hk/en/commercial/ thedivestmentproject/0,,,00.html [Accessed 19 January 2006] Institute of Housing, Hong Kong Branch (1986), “A history of professional housing management in Hong Kong”, 20th Anniversary, 1966–1986, Hong Kong: Institute of Housing, Hong Kong Branch. Macey, J.P. and Baker, C.V. (1978), Housing Management, London: Estates Gazette Ltd. Yip, N.M. (2003), “Managing and serving the estates”, in Y.M. Yeung and T.K.Y. Wong (eds.), Fifty Years of Public Housing in Hong Kong — A Golden Jubilee Review and Appraisal, Hong Kong: The Chinese University of Hong Kong, pp.357–381. CHAPTER 3 Loo, F.K. (1991), A Guide to Effective Property Management in Hong Kong, Hong Kong: Hong Kong University Press. Macey, J.P. and Baker, C.V. (1982), Housing Management, London: The Estates Gazette Limited. Nield, S. and Sihombing, J. (1990), Multi-storey Building Management, Hong Kong: Hong Kong Law Journal. 294 References CHAPTER 6 Hong Kong Special Administrative Region (HKSAR) Government (1999), Building Management Ordinance: Chapter 344, Hong Kong: Government Printer. CHAPTER 7 Armstrong, M. (1992), Human Resource Management, London: Kogan Page. Drucker, P.F. (1995), Managing in a Time of Great Change, Oxford: Butterworth-Heinemann Ltd. Edwards, M.R. and Ewen, A.J. (1996), 360º Feedback: The Powerful New Model for Employee Assessment & Performance Improvement, New York: AMACOM. Kaplan R. and Norton D.P. (1996), The Balanced Scorecard, Boston, Massachusetts: Harvard Business School Press. Pettigrew, A. and Whipp, R. (1991), Managing Change for Competitive Success, Oxford: Blackwell. Pfeffer, J. (1994), Competitive Advantage Through People: Unleashing the Power of the Work Force, Boston, Massachusetts: Harvard Business School Press. Walker, J.W. (1992), Human Resource Strategy, New York: McGraw-Hill. Welch, J. (2005), Winning. New York: HarperCollins. Werther, W.B. and Davis, K. (1996), Human Resources and Personnel Management, New York: McGraw-Hill. CHAPTER 9 Chan, J.C.C.K. (1995), Community Development and Management of Private Sector Housing Estates in Hong Kong, Thesis (Master of Housing Management), Hong Kong: University of Hong Kong. Chan, O. K. C., Lau, P. Y. S. and Fung, P. Y. (2000), Best Management Practice for the Estates Management Industry in Hong Kong, Hong Kong: City Facility Management Consultancy Ltd. Henderson, P and Thomas, D. (1981) Readings in Community Work, London: Allen & Unwin. Home Affairs Department (1973), Annual Departmental Report 1973, Hong Kong: Government Printer. Hong Kong Council of Social Service (1974), Community Development Resources Book 1974, Hong Kong: Community Development Committee the Hong Kong Council of Social Service. Hu, C.C. and Wong, A.K. (1968), “A preliminary report on the kaifong study”, United College Journal, 7, pp. 27-48. Kan, A.W.S. (1981), “Implications of concentrated utilization of local facilities and services in public housing estates”, in A.Y.C. King and R.P.L. Lee (eds.) Social Life and Development in Hong Kong, Hong Kong: The Chinese University Press, pp. 51-80. Leung, M.Y. (1999), From Shelter to Home: 45 Years of Public Housing Development in Hong Kong, Hong Kong: Hong Kong Housing Authority. Loo, F.K. (1991), A Guide To Effective Property Management In Hong Kong, Hong Kong: Hong Kong University Press. Lyon, L. (1989), The Community in Urban Society, Lexington, Mass.: Lexington Books. [18.224.214.215] Project MUSE (2024-04-26 13:06 GMT) References 295 Nelson, J.M. (1979), Access to Power: Politics and The Urban Poor in Developing Nations, Princeton, N.J.: Princeton University Press. Park, R. E. (1936), “Human ecology”, American Journal of Sociology, 42(1), pp.1-15. Perlman, J. (1979), “Grassrooting the system”, in F.M. Cox, J.L. Erlich, J. Rothman and J.E. Tropman (eds.) A Book of Readings: Strategies of Community Organization, Itasca, Illinois: F.E. Peacock Publishers, pp.403-425. Riches, G.C.P. (1973), Urban Community Centres and Community Developments: Hong Kong and Singapore, Hong Kong: Centre of Asian Studies, University of Hong Kong. Spergel, I (1972), “Urban organizing in the Hong Kong situation”, The Hong Kong Journal of Social Work, 6(2) pp. 14-21. Ward, H. (1992), “Tenant participation from...

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