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Governments and nonprofits exist to create public value. Yet what does that mean in theory and practice?

This new volume brings together key experts in the field to offer unique, wide-ranging answers. From the United States, Europe, and Australia, the contributors focus on the creation, meaning, measurement, and assessment of public value in a world where government, nonprofit organizations, business, and citizens all have roles in the public sphere. In so doing, they demonstrate the intimate link between ideas of public value and public values and the ways scholars theorize and measure them. They also add to ongoing debates over what public value might mean, the nature of the most important public values, and how we can practically apply these values. The collection concludes with an extensive research and practice agenda conceived to further the field and mainstream its ideas.

Aimed at scholars, students, and stakeholders ranging from business and government to nonprofits and activist groups, Public Value and Public Administration is an essential blueprint for those interested in creating public value to advance the common good.

Table of Contents

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  1. Cover
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  1. Title page, Series page, Copyright
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  1. Contents
  2. pp. v-vi
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  1. List of Illustrations
  2. pp. vii-ix
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  1. Preface
  2. pp. xi-xiv
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  1. Acknowledgments
  2. pp. xvi-xxv
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  1. Introduction
  2. John M. Bryson, Barbara C. Crosby, and Laura Bloomberg
  3. pp. xvii-xxv
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  1. 1 Discerning and Assessing Public Value: Major Issues and New Directions
  2. John M. Bryson, Barbara C. Crosby, and Laura Bloomberg
  3. pp. 1-22
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  1. PART I: Helping Managers Focus on Creating Public Value
  1. 2 Political Astuteness as an Aid to Discerning and Creating Public Value
  2. Jean Hartley, John Alford, and Owen Hughes
  3. pp. 25-38
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  1. 3 Building Deliberative Capacity to Create Public Value: The Practices and Artifacts of the Art of Hosting
  2. Jodi Sandfort and Kathryn S. Quick
  3. pp. 39-52
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  1. 4 Joining Minds: System Dynamics Group Model Building to Create Public Value
  2. George P. Richardson, David F. Andersen, and Luis F. Luna- Reyes
  3. pp. 53-67
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  1. 5 Weighing the Public Value of Alternative Methods of Providing Public Services: Toward a Contingency Framework
  2. John Alford
  3. pp. 68-81
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  1. 6 The Creation of Public Value through Step-Change Innovation in Public Organizations
  2. Jean Hartley
  3. pp. 82-94
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  1. PART II: Measuring and Assessing Public Value
  1. 7 How Can Cost-Benefit Analy sis Help Create Public Value?
  2. Clive Belfield
  3. pp. 97-109
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  1. 8 Creating a Public Value Account and Scorecard
  2. Mark H. Moore
  3. pp. 110-130
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  1. 9 Public Value Mapping
  2. Jennie Welch, Heather Rimes, and Barry Bozeman
  3. pp. 131-146
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  1. 10 Public Value: Turning a Conceptual Framework into a Scorecard
  2. Timo Meynhardt
  3. pp. 147-169
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  1. 11 In the Eye of the Beholder: Learning from Stakeholder Assessments of Public Value
  2. John C. Thomas, Theodore H. Poister, and Min Su
  3. pp. 170-186
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  1. PART III: Measuring and Managing Performance
  1. 12 Creating Public Value Using Performance Information
  2. Alexander Kroll and Donald P. Moynihan
  3. pp. 189-203
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  1. 13 Putting Public Value to Work: A Framework for Public Management Decision Making
  2. Anthony M. Cresswell, Meghan Cook, and Natalie Helbig
  3. pp. 204-219
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  1. 14 Shared Responsibility for the Common Good: Measuring Public Value across Institutional Boundaries
  2. Enrico Guarini
  3. pp. 220-238
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  1. Conclusions
  2. John M. Bryson, Barbara C. Crosby, and Laura Bloomberg
  3. pp. 239-284
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  1. References
  2. pp. 285-314
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  1. Contributors
  2. pp. 315-320
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  1. Index
  2. pp. 321-331
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