Work and the Welfare State: Street-Level Organizations and Workfare Politics

Contents

CONTENTS Preface vii PART I INTRODUCTION Chapter 1 Work and the Welfare State 3 Evelyn Z. Brodkin Chapter 2 Street-Level Organizations and the Welfare State 17 Evelyn Z. Brodkin PART II WHAT’S AT ISSUE: POLITICS, POLICIES, AND JOBS Chapter 3 The American Welfare State: Two Narratives 37 Michael Lipsky Chapter 4 The Policies of Workfare: At the Boundaries between Work and the Welfare State 57 Evelyn Z. Brodkin and Flemming Larsen Chapter 5 Double Jeopardy: The Misfit between Welfare-to-Work Requirements and Job Realities 69 Susan Lambert and Julia Henly PART III GOVERNANCE AND MANAGEMENT: WORKFARE’S ‘‘SECOND TRACK’’ Chapter 6 Triple Activation: Introducing Welfare-to-Work into Dutch Social Assistance 87 Rik van Berkel Chapter 7 Active Labor Market Reform in Denmark: The Role of Governance in Policy Change 103 Flemming Larsen v vi contents Chapter 8 Performance Management as a Disciplinary Regime: Street-Level Organizations in a Neoliberal Era of Poverty Governance 125 Joe Soss, Richard Fording, and Sanford F. Schram PART IV STREET-LEVEL ORGANIZATIONS AND THE PRACTICES OF WORKFARE Chapter 9 Commodification, Inclusion, or What? Workfare in Everyday Organizational Life 143 Evelyn Z. Brodkin Chapter 10 Race, Respect, and Red Tape: Inside the Black Box of Racially Representative Bureaucracies 167 Celeste Watkins-Hayes Chapter 11 Good Intentions and Institutional Blindness: Migrant Populations and the Implementation of German Activation Policy 185 Martin Brussig and Matthias Knuth Chapter 12 Frontline Workers as Intermediaries: The Changing Landscape of Disability and Employment Services in Australia 209 Gregory Marston PART V ADMINISTRATIVE JUSTICE: CHALLENGING WORKFARE PRACTICES Chapter 13 Conditionality, Sanctions, and the Weakness of Redress Mechanisms in the British ‘‘New Deal’’ 229 Michael Adler Chapter 14 Redress and Accountability in US Welfare Agencies 249 Vicki Lens PART VI CONCLUSION Chapter 15 Work and the Welfare State Reconsidered: Street-Level Organizations and the Global Workfare Project 271 Evelyn Z. Brodkin References 283 Contributors 311 Index 315 ...