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Contents About the Authors vii Introduction The Danish Story 1 Robert Solow Chapter 1 Low-Wage Work in Denmark 16 Niels Westergaard-Nielsen Chapter 2 Statistical Analysis and History of Low-Wage 32 Work in Denmark Niels Westergaard-Nielsen Chapter 3 Feeling the Gale or Enjoying a Breeze in the 104 Eye of the Storm? The Consequences of Globalization for Work and Workers in the Danish Food-Processing Industry Lars Esbjerg and Klaus G. Grunert Chapter 4 Working in Danish Retailing: Transitional 140 Workers Going Elsewhere, Core Employees Going Nowhere, and Career-Seekers Striving to Go Somewhere Lars Esbjerg, Klaus G. Grunert, Nuka Buck, and Anne-Mette Sonne Andersen Chapter 5 Restructuring Meets Flexicurity: 186 Housekeeping Work in Danish Hotels Tor Eriksson and Jingkun Li Chapter 6 The Upgrading of the Skills of Nursing Assistants 218 and Cleaning Staff in the Danish Public-Sector Hospitals Jacob K. Eskildsen and Ann-Kristina Løkke Nielsen Chapter 7 Pay and Job Quality in Danish Call Centers 258 Ole Henning Sørensen Index 301 vi Contents ...

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