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Acknowledgments We really want to thank all the officers who took their time in helping us with this book. We could not have completed this project without your help. Your insights into the profession bring the chapters to life. We would also like to thank our publisher, Ron Chrisman. You have been so amazing to work with. The people we work with everyday are also to be thanked. You let us bounce ideas, take time off, and you lent us your support. To be surrounded by such people in our everyday work-life is truly a blessing. And finally, we owe a debt of gratitude to our families and our friends for putting up with us during this process. We hope this book makes you proud. viii ...

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