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Contents Preface, ix C H A P T E R 1 : Toward a Sociology of Interpreting, 1 C H A P T E R 2 : The Architecture of Access, 30 C H A P T E R 3 : “VRS Puts Us on Equal Footing with Hearing People,” 65 C H A P T E R 4 : “We’re Providing Access,” 82 C H A P T E R 5 : Textualizing the “On Call” and “Off Call” Interpreter, 107 C H A P T E R 6 : Connecting the Dots and Pointing in New Directions, 137 A P P E N D I X A : Methods and Procedures, 153 A P P E N D I X B : Interpreter Certifications, 171 A P P E N D I X C : Letter Seeking Permission from VRS Provider, 177 A P P E N D I X D : Informed Consent Form—Interviews, 178 A P P E N D I X E : Informed Consent Form—Focus Groups, 180 A P P E N D I X F : Letter to Interpreters, 182 A P P E N D I X G : Interview Questions, 184 A P P E N D I X H : Focus Group Questions, 185 Bibliography, 187 Index, 197 viii : contents ...

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