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© 2011 Joseph J. Corn All rights reserved. Published 2011 Printed in the United States of America on acid-free paper 9 8 7 6 5 4 3 2 1 The Johns Hopkins University Press 2715 North Charles Street Baltimore, Maryland 21218-4363 www.press.jhu.edu Library of Congress Cataloging-in-Publication Data Corn, Joseph J. User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn. p. cm. Includes bibliographical references and index. ISBN-13: 978-1-4214-0192-8 (hardcover : alk. paper) ISBN-10: 1-4214-0192-4 (hardcover : alk. paper) 1. Technological innovations—United States. 2. Human-machine systems—Social aspects. 3. Human-computer interaction. I. Title. T173.8.C685 2011 303.48⬘30973—dc22 2010051494 A catalog record for this book is available from the British Library. Special discounts are available for bulk purchases of this book. For more information, please contact Special Sales at 410-516-6936 or specialsales@press.jhu.edu. The Johns Hopkins University Press uses environmentally friendly book materials, including recycled text paper that is composed of at least 30 percent post-consumer waste, whenever possible. ...

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