In lieu of an abstract, here is a brief excerpt of the content:

xi In offering this guide to talking with patients and families about medical error, the authors would like to acknowledge and thank all of those patients, families, and professionals who have contributed to the effort to promote transparency, accountability, and fairness in the response of clinicians and institutions to unanticipated events and medical errors. In addition, we thank our colleagues at the Institute for Professionalism and Ethical Practice , and in particular Drs. Elaine Meyer, Elizabeth Rider, and Sigall Bell, for their insights and support of the educational approach and methods embraced by this book. All of the authors received grant support from CRICO/RMF. In addition , Dr. Gallagher’s work was supported by the Agency for Healthcare Research and Quality (1RO1HS016506, 1U18HS016658), the Robert Wood Johnson Foundation Investigator Award in Health Policy Research program, and the Greenwall Foundation. Ms. Johnson’s work was also supported by Harvard Medical School. This book would not have been possible without the support of CRICO/RMF. Since 1976, CRICO/RMF has served the Harvard medical community by providing malpractice insurance as well as tools to promote patient safety and quality improvement. RMF Strategies was created to reach beyond the borders of the Harvard community to create new partnerships among physicians, healthcare systems, and their medical malpractice insurers, using what works: comparing analysis of claims data, sharing effective patient safety practice, and promoting dialogue among a national community of peers. Most recently, it has focused on the development of multifaceted tools, including this book, to assist healthcare systems in developing effective programs that support clinicians in disclosure and apology after adverse events and medical errors. For more information , visit www.rmf.harvard.edu and www.rmfstrategies.com. Acknowledgments This page intentionally left blank ...

Share