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Contents Acknowledgments ix 1 Public Sector Innovation: Still, and Again 1 2 Emergence and Diversity: Public Sector Innovation Research 11 3 The Class of 2010 40 4 Present at the Creation 61 5 Innovation Stories: Real People, Real Challenges, Real Outcomes 86 6 Creating Public Value, Receiving Public Recognition 108 7 From Data to Stories: Innovation Patterns in the Six Policy Areas 143 8 Summing Up, Looking Forward: Awards, Practitioners, and Academics 180 Appendix: Initial Application and Semifinalist Application Questionnaires 207 References 211 Index 217 vii 00-2560-2 FM:PWW 2284-7 4/18/14 10:07 AM Page vii 00-2560-2 FM:PWW 2284-7 4/18/14 10:07 AM Page viii ...

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