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Figures and Tables Fig. 1.1. The Role of Physician Communication: A Logic Model 6 Fig. 6.1. The Role of Physician Communication: An Expanded Logic Model 224–25 Table 1.1. Assumptions about the Problem 7 Table 1.2. Assumptions about Important Aspects of Physician Communication 11 Table 1.3. Assumptions about the Impact of Physician Communication on Patients and Patient Health 13 Table 1.4. Assumptions about Efforts to Improve Physician Communication 15 Table 2.1. Settings for Individual Studies 23 Table 2.2. Settings for Review Articles 24 Table 2.3. Aspects of Poor Physician Communication 25 Table 2.4. Evidence from Review Studies That Poor or Ineffective Physician Communication Occurs 30 Table 2.5. Evidence from Empirical Studies That Poor or Ineffective Physician Communication Occurs 35 Table 3.1. Evidence from Review Studies That Physician Communication Affects Health Outcomes, Utilization, or Costs of Care 73 Table 3.2. Evidence from Empirical Studies That Physician Communication Affects Health Outcomes, Utilization, or Costs of Care 83 Table 4.1. Factors Related to Poor or Better Physician Communication 114 Table 4.2. Evidence from Review Studies Relating to Factors That Lead to Poor or Better Physician Communication 116 Table 4.3. Evidence from Empirical Studies Relating to Factors That Lead to Poor or Better Physician Communication 135 Table 5.1. Evidence from Review Studies Relating to Success of Interventions Aimed at Improving Physician Communication 181 Table 5.2. Evidence from Empirical Studies Relating to Success of Interventions Aimed at Improving Physician Communication 195 Table 7.1. Assumptions about Future Demands for Improved Physician Communication 240 Table A.1. Main Effects of Interventions to Change Physician Behavior 263 Table A.2. Changing Physician Behavior: Type and Number of Outcomes Addressed in Six Cochrane Review Articles 271 Figures and Tables viii ...

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